Media server not found by web app
I've recently installed Plex Media Server on my Synology DS218+ NAS. The Package centre shows the version as 1.12.2.4929 and the status says it is running. Clicking the URL link opens the web app at...
View Article"Failed to run the package service" since 1.13.2.5154
Dear, I've recently updated to "PlexMediaServer-1.13.2.5154-fd05be322-x86_64.spk" manually from the Package Center, but I am now facing "Failed to run the package service" messages from the Package...
View ArticleCan you replace the default CJK fonts？
Can you replace the default 2 sets of CJK fonts（NotoSansCJK-Bold，NotoSansCJK-Regular） in the installation package? The two sets of fonts I copied to the computer, simply can not be displayed, and the...
View ArticleSynology DS918+ crashing
my plex has been crashing lately tried installing all types of servers going through some trouble shooting threads posted here unfortunately cant figure out why it still crashes . last crash 17:50 if...
View ArticleCannot get 32400 external port to work...
...it only gets external ports via uPnP (port 17075 and the likes), but the funny thing is that both my Alexa Echo and Echo Dot now can play an album entirely TO THE END...it happened al of a sudden,...
View ArticleTotal Novice Questions
Hi all, could anyone please point me in the right direction of what NAS to buy. I only require a NAS so my son can watch his movies whilst i work away so i dont need to leave my laptop on at all times...
View ArticleAuto Update on Synology
Hi, I'm pretty sure there used to be an Auto Update option under server settings in PMS, but now it seems to have disappeared? Any ideas? Has the option been removed? If so, anyone know why? I'm...
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Problem with Plex Posters on Series
Hi, Setup is a Synology 1511+ Plex Server 3.47.1 Media consists of Films, Music & TV Series No optional plugins Movies have the correct posters, metadata etc - so all good there Music needs tidying...
View ArticleHelp on audio files
Hi, as has been the case for some time now, none of my audio files will play from the NAS. Yet, somehow, it figures out how to play video files very easily. When selecting a title to play, it just...
View ArticleRemote Access Drops with Version 1.13.2.5154
Ever since I updated the Plex Server to Version 1.13.2.5154 my Remote Access has been inconsistent. I have both a Static IP address and Port Forwarding to Port 32400. I have to go into the settings and...
View ArticleWhich Synology models support Quick Sync decode of 10-bit HEVC?
I'm considering buying a current Synology model, primarily for non-Plex purposes. But it would be handy if I can consider it for Plex in the future. Do any current models handle hardware-accelerated...
View ArticleRemote Access
About 3 weeks ago, remote access just sorta died on my Plex server. I just updated to 1.13.2.5154 today to see if that fixes the issue, but to no avail. I am using a TP-Link Archer C3200 router at...
View ArticlePlex is marking items as watched which have not been
This seems to be happening a constantly now. I've have the tv series Gotham ripped to my network drive. I have watched the first 4 episode of the current season but when I came to watch another Plex...
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Plex Premium Music: Cannot add a Music library
After I did my migration from my Mac mini Server to my DiskStation everything is working fine except all my music librairies. My libraries won't refresh. I'm Plex Pass member (For life!) and I never...
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Plex on DS216j
Hi guys, After reading and searching for hours, I did find out the following: My DS216j has an ARMv7 CPU and doesn't have Hardware Transcoding. Because I have encrypted my Photo folder and therefore I...
View ArticleInstalling and Accessing Plex Media Server on Synology
I'm having trouble accessing my Plex Media Server from my computer after installing it on my NAS. I've searched the forums and have been working this for 2 days with little progress. Hoping someone...
View ArticleThere was an unexpected error loading the dashboard Please visit our forums ...
Now I cannot even get into Plex on my NAS. Here is the Error Message" I am receiving. "There was an unexpected error loading the dashboard. Please visit our forums if you continue to experience...
View ArticleSupport for DS118 - Realtek RTD1296
Hi, When Plex server will support Synology DS118 with Realtek RTD1296 CPU - ARMv8? Thank,
View ArticleBack up & Restore features within app?
I have a Synology DS418Play which I use as my PMS. Would it be possible to add a cross platform 'Backup & Restore' option within Plex itself? If not, does just copying the database directory /...
View ArticleExternal srt subtitles are not working anymore
Hey guys, I'm using Plex for several years already. I always used external srt files for subtitles, if there is no subtitle in the container. Since a few month srt subtitles are not played back...
View ArticlePlex Server not available after upgrading to PlexMediaServer 1.13.2.5142
Hi - I have been using Plex for years now with my Synology DS513+ without issues. A couple of weeks ago I upgraded to the latest version 1.13.2.5142 and noticed that none of my players (Apple TV 4th...
View ArticleServer Deleted I cannot get it back
Dear Team, I deleted by mistake my NAS Synology Server and now I have no way to install it back. I install the app in my NAS, but it does not appear as a server in my Plex webpage.
View ArticleBest Practice for syncing deleteion
What is the best practice for syncing a deletion activity? Ideally, when I delete a "title" from Plex then I would like for it to delete from my NAS file store & entry from Synology Download...
View ArticleDisable HEVC encoding? (using HW transcoding)
Just migrated from a DS916 to DS918 at the recommendation of others (upgraded to 2x4GB, using the synology ram). The issue I had with 1080i is completely resolved (Hooray!) However when playing to my...
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Remote Access Trouble Shooting.
Hi, I am running Plex on a Synology server. DS3612XS. Have been running it for 4 years without issue. For the past week, I have been unable to resolve the issue with remote access. My router...
View ArticlePlex Server on Synology & Minix setup
I have purchased a Synology 216+II and I intend to use it with a Minix U9-H android box. I do not want the Synology to do any transcoding as I am under the impression that the Minix box will handle all...
View ArticlePlex Server on Synology & Minix setup
I have purchased a Synology 216+II and I intend to use it with a Minix U9-H android box. I do not want the Synology to do any transcoding as I am under the impression that the Minix box will handle all...
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Lyric support not working
I have plex pass and other premium features work fine with my music library and I have the lyric find agent ticked but I cannot view any lyrics for any song (greyed out button)? I have refreshed the...
View ArticleMove files from one shared to another
Hi, I would like to move my files from one shared to another, i went through the FAQ but i can't edit my libraries. Any idea ? Thanks
View ArticleDesynchronization between Trak.tv and Plex Media Server
Hi, I have a desynchronization between PMS and Trak.TV, for instance the last season of Arrow has the status Viewed in Trak.Tv, with is correct, but not in PMS. Any idea ? My files are store in a...
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