Quantcast
Channel: Synology — Plex Forums
Viewing all articles
Browse latest Browse all 3609

Media/libraries not loading, metadata not updating Synology DS916+

$
0
0

Hi, having some issues with media/libraries loading and media not playing.
seems to have begun in Plex server 1.8..
all media are MP4

The following problems occur on all clients

Metadata not being scanned/updated
"file not found" messages (file exists at the path given in error msg)
occasional 500 error messages when trying to access server settings in plex web app
media not playing (loader just keeps spinning)
libraries don't load (loader just keeps spinning)
server not found messages

-AppleTV wired (1.16)
-Roku wired (5.0.1?)
-iPhone wireless (client v 4.18)
-OSX Web client (Safari Version 11.0 (12604.1.38.1.7))
I am able to login to the Synology via AFP/Mac and copy/delete/etc media w/o any issues.

**DSM 6.1.3-15152 Update 4
Plex server 1.9.1.4272-b207937f1
Synology DS916+ **

I've tried all manner/combinations of reboots/logging in/logging out
Not sure where to start troubleshooting this
logs are attached.


Viewing all articles
Browse latest Browse all 3609

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>