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Unable to transcode OTA MPEG2VIDEO Reliably

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I have a Synology DS918+ which has a Intel Celeron J3455
I am running PMS 1.9.7.4441

I have hardware transcoding enabled under server settings. I can transcode MPEG4 to H264 just fine. The problem comes when I try to stream OTA content via Plex Live TV (sourcing from HDHomeRun) doing MPEG2VIDEO to H264 (hw) transcoding. Consistently, once a minute the stream freezes for 5-10 seconds. If I let the stream buffer ahead, I will not experience stream freezes until I catch up to the buffer, then I continue to get a 5-10 freeze every minute.

The NAS can perform MPEG2VIDEO to H264 transcoding in software, but it uses 90% CPU from the 4-cores.

My question is, is the CPU/GPU not capable of performing hardware transcoding for MPEG2VIDEO to H264? Or is this a software issue?


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