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CPU going to 98 % when trancoding video, video stop playing on devices.

Hi, First thanks for the help you could provide me. I recently bought a Synology DS214 play with 2 TB RED WD disk. I did all the upgrade and installed Plex server on it (actual version installed is...

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Artists Tag disappear

Hi, I have notice today that some artists tags have disappeared. When i add new albums, the tags "Collections" and "Similar Artists" aren't displayed. It's very annoying because i have a lot of albums...

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DS415+ vs DS415Play for Plex

Hi, Unfortunately my trusty Homeserver (2011) has bitten the dust and as it's no longer supported by Microsoft, I have decided not to try and resurrect it but to find another solution. I currently have...

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DS716+

Hi, I cannot install Plex Server on DS716+ the error meesage is that is not supported on this platform. I've downloaded the Intel version of Plex server.

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Delete original movie version after optimization

How can I delete the original movie version after optimization? Plex delete all versions if I delete the original version..

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Metadata for new TV Shows is not showing up

Hello Friends, Recently I have noticed when I add new TV Shows to Lib, I cannot see Metadata for these addition. If I add a new Episode to already existing Shows (with metadata) it gets updated i.e.,...

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Unable to update Synology NAS

Hi, I have not been able to update my Synology DS415+. It is running 0.9.12.19. When I try manual update to 9.14.4 I get an error "Operation Failed", I even uninstalled Plex and associated files, did a...

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Trailers not available since last Synology NAS update

Anyone else experienced the same? Currently running: DSM 5.2-5644 Plex Version 0.9.12.18 for SynONAS PlexConnect 0.5.11 Didnt touch anything else, Trailers app just stopped working, with the "Trailers...

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Switch Plex server from DS1515+ to Mac & retain library info?

Hello, I've realized that my DS1515+ is simply not fast enough to use as a Plex media server as I am constantly having freezing and buffering issues with high bitrate movies. As a result I'd like to...

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plex activity log

Where can i find a logfile containing similar info as in "Activity log" in plex server web interface. In the past i ran plex server from a windows server, and by having the webpage open all the time, i...

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Changing "listening" ports on 1515+?

Trying to run two PMS servers, one on a windows server, one on my 1515+. I had previously been able to see both with no problems through the android app, but the last update killed my ability to see...

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Plex on Synology NAS, wont find/scan certain folders

Hi Plex Guru's, I recently cleaned up my media on Synology NAS, formatted NAS and put everything back..... all good. Now re-installed plex for Synology NAS, just as before... it will find and scan 1 of...

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Unable to find multimedia content on NAS

Dear Plex Hotline, My Plex Media Server is unable to scan / find ANY multimedia content on my NAS. I am constantly getting the following message: "Library Scan complete: Extra information may still be...

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Is custom server mapping possible?

Hey. Is there a way to manually map my external address to my Plex server for remote access? Automatic mapping becomes a problem when you use proxy or VPN services.

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DS415+ can't handle high bitrate secure connections?

Hi, I have a DS415+ and use it for PMS 0.9.14.4. My client is Rasplex 1.0.1 on a Raspberry Pi 2. I have found that everything plays fine, except movies created on my iPhone (I guess these are the...

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DS216play disappointment, alternatives?

I just received my DS216play but after a few minutes I figured out that plex does not support this device and that there currently is no way to make transcoding working :-( I know that there is a trick...

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Installing trakt.bundle on my Synology NAS.?

Hi guys, I'm trying to install Trakt.tv onto my flex server.. I'm running a Synology DS215. I have the .bundle file but i cannot seam to access the file system to install it.. Can anyone advise.? Rich..

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Xbox one

I've over the past few days hit another transcoding issue on my xbox one and plex. It seems to buffer 7 seconds, then pause. I've been over forums and I cant work out why its just started happening. Is...

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Missing music

Missing music that was once there. The local storage where PMS is installed show all of my music, but for some reason the PMS server no longer show all of my music. All of my devices have the same...

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Plex & Synology Media Server (Shared Files)

Hi, I am currently setting up my new DS415Play and have been testing Plex for the last few months on my DS111. I generally encode video so that Plex can stream it directly to the devices I use but...

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