Synology — Plex Forums

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Importing playlists from iTunes

June 3, 2016, 11:44 am

Just purchased the Plex Pass. Been using Plex for a few years now, did not like the implementation of music for a long time, mainly because there was no playlist support. I know this is still not...

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Thumbnail Creation on Synology DS918+ very slooooooooow

March 7, 2018, 10:27 pm

Hello, I have a DS918+ with 16GB Ram and 256GB Samsung NVMe R/W SSD Cache. After 3 days I only have for 15 movies bif files. Why its so slowly?? For the other 450 Movies i need 100 Days or more???? Bye...

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1.11.3.4803 unstable on synology 1815+

February 23, 2018, 10:54 pm

Since i've installed 1.11.3.4803 its been very unstable. PLEX silently crashes the web server, nothing shows up on ip:32400/ or clients cannot connect to plex server on nas. Stopping and restarting the...

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Problem with three of my synology servers with double titles

March 8, 2018, 12:44 am

I have three synology servers suddenly when i have in a folder one movie downloaded once its shows it twice i have double titles noticed it all my media servers. Example i have hulk icon will show hulk...

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DS918+ + DX517 vs DS1817+

March 8, 2018, 1:50 am

Hi! My simple question will, in the end, be: Is there any reason at all to choose a DS1817+ instead of a DS918+ plus the DX517 extension? Background: I recently decided to get my first NAS ever, having...

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DS916/DS918 and HW transcode quality

March 8, 2018, 7:25 am

I currently have a DS916+ that I've been using HW transcode on for about the last 6-8 months. I moved to this system from a larger box that used software transcoding. While I like the compact size and...

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Photo tags

February 23, 2018, 4:18 pm

So got the email today about the editing of tags in automagic identified albums. The problem is, when I hit the pencil icon in the Plex Web Client, I don't get a Tag category on the left, only...

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Plex 1.11.3.4803 still not finding media on DSM 6.1.5 after complete reinstall

March 8, 2018, 4:33 pm

This has been getting slowly worse with each update to the plex app but now it's completely inoperable. the plex app will not find any files while scanning the library even though the plex user has...

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Can we remove Plex user from the administrators group ?

January 4, 2017, 1:06 am

Hi, I've installed PMS from the Synology package center. I created the Plex user. When I went and check in the User Accounts, I see that the Plex user is not only a regular user but is also part of the...

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Plex keeps buffering/lagging

March 9, 2018, 5:25 am

Hi. I got a Synology DS718+ It is running Plex Version 1.10.0.4523 from the package center. When watching movies h.264 1080p on my Samsung TV QE55Q7, it keeps lagging. I use the built in tv plex app....

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DS916+ - how to Enable Hardware Transcoding?

March 9, 2018, 5:21 am

I have a Synology DS916+ and the check box to enable hardware transcoding isn't present under settings. I've been reading around the forums and can't quite piece together what I need to do to get my...

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How to uninstall Plex completely from my Synology NAS?

March 9, 2018, 5:47 am

Hello, ... how to uninstall Plex completely from my Synology NAS? I was able to uninstall the application itself but there is still a shared folder called "Plex" with description "Plex Media Library"....

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Your connection to the server is not fast enough

February 26, 2018, 7:10 am

I have been running Plex on my Synology DS918+ for approx. 8 months with NO issues. Suddenly when I stream my video files (MP$ - 480p) I am receiving the following error- "Your connection to the server...

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PMS 1.12.0.4829-6de959918 fails with sqlite error on DS418play with DSM...

March 9, 2018, 2:36 pm

I've got a DS418play with DSM 6.1.5-15254 Update 1. I followed a guide to add Plex's key and manually install PMS 1.12.0.4829-6de959918 manually rather than the older version from the package center....

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External Access not working

March 10, 2018, 12:08 am

Hi, I'm away from home at the moment and trying to watch files that are on my Synology DS414 NAS via plex. I've done this before and its worked fine. However, I've recently reset the software on my NAS...

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Prievious versions of PLEX server and PLEX player for android

March 10, 2018, 10:14 am

Hi, for testing purposes I want to downgrade PLEX media server (64 bit) installed on my Synology and PLEX player, installed on Android TV. Where I can download previous versions of media server and...

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How do you restore a library you accidentally deleted?

March 11, 2018, 8:17 am

I accidently deleted one of my libraries from plex and lost all my played up to info and on deck info. I have all the files backed up onto another NAS nightly. Is it possible to restore a file or group...

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