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CPU going to 98 % when trancoding video, video stop playing on devices.

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Hi,

First thanks for the help you could provide me.

I recently bought a Synology DS214 play with 2 TB RED WD disk. I did all the upgrade and installed Plex server on it (actual version installed is 0.9.12.19.1537-f38ac80).

I have a Nvidia Shield Tv and in directplay mode everything is going well with no lag at all. But when i switch to my iPhone or any device without any directplay support, the CPU goes crazy and I can't watch anyithing (even a TV show in MKV with a size file of around 1 GO).

Could you help me please ?

Thanks for all

Alexis


Artists Tag disappear

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Hi,

I have notice today that some artists tags have disappeared.
When i add new albums, the tags "Collections" and "Similar Artists" aren't displayed.

It's very annoying because i have a lot of albums and i use collection tag for grouping albums to speed up searching on my TV and smartphone (For example, i have created collection ABC, DEF...)

Is it a problem with my version ? I have update plex to the last version (PlexMediaServer-0.9.12.19.1537-f38ac80-x86.spk) but tags aren't present for new albums.
If tags have been removed, do you intend to put them again in the next version ?

Kind regards,

DS415+ vs DS415Play for Plex

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Hi,

Unfortunately my trusty Homeserver (2011) has bitten the dust and as it's no longer supported by Microsoft, I have decided not to try and resurrect it but to find another solution. I currently have 2 Synology NAS devices, I love the OS and they have been reliable. In fact the PMS was running off one of them with the media stored on the Homeserver. So, I think a new Synology and Plex will make a pefect partnership!

I am using Plex mainly for use with a Chomecast, Amazon TV and mobile devices so all media is carefully prepared to run without transcoding. However there are instances when transcoding maybe required and my Homeserver wasn't capable of doing so. I am therefore looking at the DS415+ & the DS415Play, both of which are compatible with Plex.

As far as I can tell, the main difference (as far as Plex goes) is power & memory so that the DS415+ will transcode via Plex and with the bitrates I am using, I think it might just manage 1080p. The DS415Play will only transcode SD via Plex but of course it can transcode 1080p via the built in Videostation app using the built in hardware transcoding engine - which the DS415+ doesn't have.

The bare bones DS415+ is circa £70 more but for the sake of not getting the hardware transcoding, you seem to get an awful lot more in this model. I could of course build a far more powerful PC HTPC for the money it will cost to buy the DS415+/Play but the NAS gives a simple, reliable, always on solution which I feel is worth it.

I would therefore be grateful for any thoughts/feedback from those that have used Plex on either the DS415+ or DS415Play as these seem to offer the optimum functionality at a sensible price point. Any thoughts on which of the models to go for would also be appreciated!

It is in these circumstances that Amazon Prime is worth having as I can have everything up and running by the weekend :-bd

Many thanks

Andrew

DS716+

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Hi,

I cannot install Plex Server on DS716+ the error meesage is that is not supported on this platform. I've downloaded the Intel version of Plex server.

Delete original movie version after optimization

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How can I delete the original movie version after optimization? Plex delete all versions if I delete the original version..

Metadata for new TV Shows is not showing up

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Hello Friends,

Recently I have noticed when I add new TV Shows to Lib, I cannot see Metadata for these addition.
If I add a new Episode to already existing Shows (with metadata) it gets updated i.e., Episode Metadata.
The issue is only with New Shows, New Movie has no problem, PMS fetch metadata for movie and shows as normal.

If new episode / new movie is getting its data, I don't think there is problem with Agent configuration.
The Shows are old enough to have their data available online. e.g, "The Flash" TV Show.

Help would be great.

Thanks guys.

Unable to update Synology NAS

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Hi, I have not been able to update my Synology DS415+. It is running 0.9.12.19.
When I try manual update to 9.14.4 I get an error "Operation Failed", I even uninstalled Plex and associated files, did a fresh install. Still same error.
Regards,
Richo

Trailers not available since last Synology NAS update

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Anyone else experienced the same?

Currently running:

DSM 5.2-5644
Plex Version 0.9.12.18 for SynONAS
PlexConnect 0.5.11

Didnt touch anything else, Trailers app just stopped working, with the "Trailers not available, try later" message....


Switch Plex server from DS1515+ to Mac & retain library info?

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Hello,
I've realized that my DS1515+ is simply not fast enough to use as a Plex media server as I am constantly having freezing and buffering issues with high bitrate movies. As a result I'd like to use my iMac as the server, all of my movies are currently on my NAS. Is there any easy way to simply point my Mac to the Plex data stored on my NAS so I don't have to re organize another library? Or is there some smart way to switch serving devices without losing library structure and content?

plex activity log

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Where can i find a logfile containing similar info as in "Activity log" in plex server web interface.

In the past i ran plex server from a windows server, and by having the webpage open all the time, i always had a kind of a log of what was happening on the server. Now i have moved the server to my synology nas and since its not possible to run "plexwatch" or open a webbrowser within synology, i do not have any logs of activity.

I know i stil can access the webpage from a local/remote PC but having that running 24/7 just for capturing that page seems like a big waste of electricity.

So, do plex log this activity in to a file, placed on the Nas or what are my options?

 

Thanks in advance

 

Changing "listening" ports on 1515+?

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Trying to run two PMS servers, one on a windows server, one on my 1515+.

I had previously been able to see both with no problems through the android app, but the last update killed my ability to see the 1515+ PMS.

When I went to reinstall PMS on the synology, I got an error, saying that port 32400 was already in use and it failed to install. I get it, but this seems horrifically dumb, rather than just letting me change the ports after the install.

So I change the ports on the windows server, then install on the 1515+ then go to change the ports back.

However, I cant change the ports that the PMS is running on. I can only change the "public" ports ie Public 96.225.xx.xx : 32422 but the private, internal LAN port remains Private 192.168.22.6 : 32400.

Is there a way to change the internal LAN port as well as the external port? I can specify which ports the android app looks for, so I was hoping that I could select the server in the dropdown and have my router handle the port forwarding.

What am I doing wrong?

Plex on Synology NAS, wont find/scan certain folders

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Hi Plex Guru's, I recently cleaned up my media on Synology NAS, formatted NAS and put everything back..... all good. Now re-installed plex for Synology NAS, just as before... it will find and scan 1 of the media folders but not others... naming conventions are exactly the same......, have tried everything possible with my limited knowledge.... please help

Unable to find multimedia content on NAS

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Dear Plex Hotline,

My Plex Media Server is unable to scan / find ANY multimedia content on my NAS.
I am constantly getting the following message:

"Library Scan complete: Extra information may still be downloading from the internet" ....without any results

My multimedia files are stored in the following folder on the NAS:
/volume1/homes/admin/HOME MULTIMEDIA/

NAS - Synology DS415+ (INTEL Atom C2538)
PMS version - 0.9.12.19.1537-f38ac80

I am attaching the Plex media Scanner log files.

Your technical assistance would be highly appreciated,

Kind Regards

Is custom server mapping possible?

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Hey.

Is there a way to manually map my external address to my Plex server for remote access?
Automatic mapping becomes a problem when you use proxy or VPN services.

DS415+ can't handle high bitrate secure connections?

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Hi,

I have a DS415+ and use it for PMS 0.9.14.4. My client is Rasplex 1.0.1 on a Raspberry Pi 2.

I have found that everything plays fine, except movies created on my iPhone (I guess these are the highest bitrate media I have). These stuttered and wouldn't play well on Rasplex or on Plex web. Then I set "secure connections" to "disabled" for the server, and now they play fine. I'm wondering whether the NAS can't do the encryption for files like this. Is that what others have found?


DS216play disappointment, alternatives?

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I just received my DS216play but after a few minutes I figured out that plex does not support this device and that there currently is no way to make transcoding working :-( I know that there is a trick to make the arm v7 version working but transcoding will still not work, which is a must have for me.

  1. Why does Synology promote this as a good transcoding NAS? Does it just do it in a way Plex has no use for it? Or what's the problem?

  2. What are my alternatives? Is there a NAS that supports 1080p transcoding flawlessly in the same price range? I had a look at this list https://docs.google.com/spreadsheets/d/1MfYoJkiwSqCXg8cm5-Ac4oOLPRtCkgUxU0jdj3tmMPc/htmlview?sle=true#gid=314388488&vpid=A3 . But I couldn't find one that is affordable. Is that just the bitter truth?

  3. Would it be reasonable to use a mini sized PC as plex server?

Thanks for your help.

Installing trakt.bundle on my Synology NAS.?

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Hi guys,

I'm trying to install Trakt.tv onto my flex server.. I'm running a Synology DS215.

I have the .bundle file but i cannot seam to access the file system to install it.. Can anyone advise.?

Rich..

Xbox one

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I've over the past few days hit another transcoding issue on my xbox one and plex. It seems to buffer 7 seconds, then pause. I've been over forums and I cant work out why its just started happening. Is there anything in the latest version 9.14.X that could cause this on ALL my MKV files? 9.12.X was working really well.

The transcoding looks normal, I get 30% CPU and when I view what has transcoded it looks like its about 1-2 minute ahead so I don't think the synology is the issue like I've seen before.

Any clues on where to start problem solving this one on a synology or if there is a known xbox one issue? I've done a full reinstall with no luck.

Andy

Missing music

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Missing music that was once there. The local storage where PMS is installed show all of my music, but for some reason the PMS server no longer show all of my music. All of my devices have the same experience when browsing my music library.

Please advise.

Plex & Synology Media Server (Shared Files)

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Hi,

I am currently setting up my new DS415Play and have been testing Plex for the last few months on my DS111. I generally encode video so that Plex can stream it directly to the devices I use but there are times when transcoding is needed (which Plex may or may not manage at 1080p on the DS415Play). I know that the DS415Play can hardware transcode via its Media Server to DNLA devices per this knowledge base article: https://synology.com/en-us/knowledgebase/faq/577

Plex obviously has a specific way that the media needs to be organised and what I would ideally like to be able to do is index all of the Plex media folders so that they can be accessed and work with the Synology Media Server. However I know there is a limit to the number of indexed folders so I could just add the specific media that I know will never get transcoded via Plex.

Is this strategy workable or is it just asking for trouble from a Plex perspective and is there a danger that the Synology Media Server might mess with the Plex folders in some way when it indexes them?

It seems like a simple way of getting the best of both worlds!

Many thanks

Andrew

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