I have a synology Ds1515+ (with all the updates) i have Plex (with all then updates) both checked and verified all software is current!
however i have loaded all 6 CD's of Star Wars on the Nas (Under movies) yet after the update on Plex it only shows episode 1-4 any ideas
I am running Plex version 1.11.0.4633 on a Synology DS916+ running DSM version 6.1.4-15217 Update 5.
I am attempting to run the Plex Media Scanner from the command line on an SSH bash terminal. I am logged in as admin. As far as I can determine the Media Scanner works just fine normally when initiated from the web-browser.
I followed the guides here https://support.plex.tv/hc/en-us/articles/201242707-Plex-Media-Scanner-via-Command-Line for calling the media scanner from the command line (specifically the Linux section), however, I still get the following error messages:
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavcodec.so.57)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavcodec.so.57)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavutil.so.55)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libavutil.so.55)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_dsp.so.3.07.7)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_dsp.so.3.07.7)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_fp.so.3.07.7)
/volume2/@appstore/Plex Media Server/Plex Media Scanner: /lib/libstdc++.so.6: no version information available (required by /volume2/@appstore/Plex Media Server/libgnsdk_fp.so.3.07.7)
Using Plex 1.10.1.4602 on a Synology DS415play, Plex is not finding and processing my movies. My movies are in the following directory, and adhere to the Plex syntax:
/volume1/Media Library/Movies
I'm guessing maybe it's a permissions issue?
root@DS415:~# ls -ld /volume1/Media\ Library/Movies
drwx--S---+ 8 bernie users 36864 Jan 2 22:58 /volume1/Media Library/Movies
I can't get remote access on any of my devices. The only way I can access my Synology server is if I am on my home wifi network. . When I go into the settings There is a green checkmark in the remote access section suggesting that everything should be working fine. How Can I get this to work for me? Please advise....
Hi Community,
I'm new here, hello to all.
for 2 years I ran the Plex Server on my Synology NAS 1815+ without any problems until I had a hardware crash 2 weeks ago.
Now I changed to Synology 918+ 'cause of the Hardware Transcoder.
I had to do the migration of my Volume after the crash including a DSM and Plex Server update (actual versions both up to date 2018).
Now I have the problem, that Plex Server sometimes stops even while a movie is running. Then I have to start it again under DSM "installed packages". I can't assume which could be the problem because I did these 3 things at the same time:
Thanks to all
For several years I ran my Plex server on a little NUC with a cheap 2-bay D-link NAS to store my media, and it was pretty good. Not really much use for transcoding, but browsing the server was pretty snappy and the whole thing was quite reliable. When the NUC and NAS started getting a bit old and wonky last year, I decided to replace them with a NAS that would could both run the Plex server and store my media. I did a bit of research and went for a DS416Play with a couple of 8tb WD Red drives. The reason I chose this was that it had good reviews, wasn't the cheapest option, had an Intel processor (which seemed important to Plex), and had some mysterious video transcoding hardware which I thought might get supported by Plex at some point. The transcoding thing wasn't a major consideration as most of my media is in formats I can direct play.
However, I'm starting to feel like this NAS is just not up to the job of running Plex - and I wonder whether my experience is to be expected, or if I'm doing something wrong? Any help or advice would be gratefully received.
I've got quite a bit of media, but nothing TOO crazy compared to some others I've read about on these forums. Under 2000 movies (split into different libraries by category to try and keep scanning times down), and maybe 7000 TV episodes (again, split into smaller libraries). Along with libraries for music and photos. Maybe 7tb overall.
Plex runs painfully slowly. I'm not talking about transcoding (as mentioned, most of my media is direct-played) - but the server itself. When I load a Plex app (FireTV, Android, iOS) - I'm generally faced with a blank screen, the libraries and content slowly appearing over the space of a minute or so. Often when browsing through Plex web (on the same network as the server), I won't be able to access the dashboard or libraries at all - instead just getting messages like "There was an unexpected error loading the dashboard" or "There was an unexpected error loading this library."
When I look at the Plex logs in the DSM Package Center, I see constant messages that seem to relate to database speed. "WARN" messages like "waited one whole second for a busy database", "Held transaction for too long", "Took too long to start transaction", "SLOW QUERY", etc. "ERROR" messages like "failed to begin transaction", "database is locked".
I did some Googling and read that this could be related to corruption in the Plex database, so - after trying all the various Optimise Database tips without success, I completely uninstalled Plex and removed all the Application Support stuff to get rid of the libraries and metadata. I then reinstalled the latest version, and started re-adding my media - but almost immediately (with only one or two movie libraries added,) I'm seeing exactly the same problems.
So ... is this to be expected, or is something wrong with my Diskstation or Plex?
In researching this, I found that I bought my 416Play just before the more powerful 418Play was announced (argh!) - but, even so, surely it shouldn't be this bad?
Thanks in advance for any help or advice you can offer!
Phil.
edit: One more point in case this is relevant: when I look at the Resource Manager in DSM, memory and CPU are never above 50%, while disk, volume and network fluctuate a lot, but tend to run pretty high.
As of version Plex Media server 1.9.3.4290, the script below is no longer required and Plex Hardware Transcoding works out-of-the-box.
==========================================================================================================
Please keep in mind that HW Transcoding with Plex Media Server ("PMS") is still in an experimental stage and requires a Plex Pass.
I did manage to do get HW Transcoding working on my new Synology DS216+II by doing to following. The first solution is the "safe" solution and requires no knowledge of SSH at all. The second solution requires some knowledge of SSH, and this solution will be implemented by Plex in the next release
Solution 1 (no SSH knowledge required)
1. Stop your current PMS
2. Download the PlexMediaServer build 1.8.1.4140 - Hardware Transcoding Preview 4 for Synogly from this link
https://downloads.plex.tv/plex-media-server/1.8.1.4140-82ea538ca/PlexMediaServer-1.8.1.4140-82ea538ca-x86_64.spk
3. Install downloaded PMS. If you current PMS is higher than 1.8.1 you need to remove your current PMS installation first.
4. Start the new installed PMS
5. Start Plex and goto Server -> Transcode and turn on the hardware acceleration option.
6. Go to Control Panel -> Task Scheduler
7. Create -> Triggered Task -> User-defined script
8. In General, Task: "Allow transcoder hardware access", User: root, Event: Boot-up, Check Enabled
9. In Task settings, run command:
if [ -d /dev/dri ]; then
chgrp video /dev/dri -R
chmod 755 /dev/dri
chmod 666 /dev/dri/*
fi
10 . Restart PMS and HW Transcoding should be enabled on your Synology DS216+II
Solution 2 (requires SSH knowledge)
1. Stop your current PMS
2. Download the PlexMediaServer build 1.8.1.4140 - Hardware Transcoding Preview 4 for Synogly from this link
https://downloads.plex.tv/plex-media-server/1.8.1.4140-82ea538ca/PlexMediaServer-1.8.1.4140-82ea538ca-x86_64.spk
3. Install downloaded PMS. If you current PMS is higher than 1.8.1 you need to remove your current PMS installation first.
4. Start the new installed PMS
5. Start Plex and goto Server -> Transcode and turn on the hardware acceleration option.
6. Open an SSH terminal session and modify the following file
file: /lib/udev/rules.d/60-fix-plex-hw-transcoding.rules
Currently: SUBSYSTEM=="dvb", GROUP="video"
Replace with: SUBSYSTEM=="drm", GROUP="video", MODE="0660"
7.Restart PMS and HW Transcoding should be enabled on your Synology DS216+II
Plex is investigating a solution to make the PMS with hardware decoding working out-of-the-box on a Synology NAS. The issue is caused on how Synology configured the access the transcoder device on the NAS. Solution 2 will be implemented in the next PMS release with hardware transcoding.
More info:
https://forums.plex.tv/discussion/282794/hardware-transcoding-preview-issues-platform-synology
Edit August 11th, 2017: Changed the script as advised by Plex. Thanks to @ChuckPA from Plex for all his efforts.
Edit August 24th 2017: Configure script via Task Scheduler, so no ssh is required. Thanks to @mhofman for the tip.
Edit August 24th 2017: Created 2 solutions (one with, and one without SSH knowledge).
Edit October 3rd 2017: Script 2 has been implemented in PMS version 1.9.3.4290 and higher.
Hi Guys,
My previous setup was a WD Duo 4 TB nas for storage and a PC running Plex/Sabnzbd.
I need to upgrade my storage so I decided to opt for a DS418play thinking I will be able to get rid of my PC.
Mostly everything is DIRECT PLAY, however when I watch a movie on my iPad I assume there is transcoding happening. Will the DS418play do good enough with transcoding 1080p mkv (4-10gb files) to my iPad or I should keep my PC for running plex and everything else on the NAS ?
THANKS
Hello,
I bought a DS418j and I wanted to know if plex will be compatible with this model.
Do you have infos ?
Thank you !
B.
I just got a DS418J. I have installed the Plex key, and downloaded the PlexMediaServer-1.9.4.4325-1bf240a65-arm7.spk file. I chose package center, manual install and browsed to the file, then clicked next. I then get a message this package is not supported on the platform of diskstation or is incompatible with the current DSM version. I have updated my Synology to the newest DSM 6.1.3-15152 Update 8 before I started.
How can I run Plex on my NAS ?
Dear Synology Support & Development,
Bought a Synology DS218play in full trust that you would support a PLEX Media Server on any Synology Platform.
How wrong could I be? Read all about the fact that this ARM processor is not supported yets etc etc.
PLEASE - compile a Media Server release on this processor.
A. There is currently no support for this model due to the processor. It is an ARMv8 derivative without ARMv7 compatibility mode. If it were a full ARMv8, with ARMv7 compatibility mode, limited support would be possible.
B. Engineering is researching support for this model but be advised:
a) Compilers must be obtained and verified.
b) Software must be ported and verified
c) Performance must be benchmarked to verify the unit meets the minimum Passmark rating required to run Plex Media Server.
This having been said, There is no promise of support nor research completion ETA at this time
Hey guys,
I'm using Plex for several years already. I always used external srt files for subtitles, if there is no subtitle in the container.
Since a few month srt subtitles are not played back anymore.
Wheel turns forever and then playback stops. As soon as I switch to container subtitles or switch them off completely, playback starts right away.
Playing it in the Webinterface I get this error: "An error occurred trying to play this item. shaka1001 (Network)"
No idea what it means.
Version of Plex: 1.10.1.4602
Version of DSM: 6.1.4-15217 Update 3
If I'm in the wrong place here, would you please move it to the right place? Thank you
Thanks for your help in advance!
Lenny
Hey there,
today I got an unexpected crash while streaming some h264 media.
I'm running PMS on version 1.11.0.4666 on a DSM6.2 - latest updates. I have a Intel Xeon E3-1245 CPU in it, so there IS a iGPU, but as far as I know, there are no drivers for it installed (Synology doesn't support it).
So yes, I have hardware transcoding enabled but it was never been used before. Seems like this behaviour came with the latest PMS version.
Log says:
Jan 10, 2018 07:56:36.482 [0x7f0c18bff700] DEBUG - TranscodeUniversalRequest: using augmented profile iOS
Jan 10, 2018 07:56:36.482 [0x7f0c18bff700] DEBUG - Downloading document http://127.0.0.1:32400/library/metadata/58589?includeBandwidths=1&offset=-1&X-Plex-Session-Identifier=7CB68FE2-25FF-4519-XXXX-XXXXXXXXXX
Jan 10, 2018 07:56:36.482 [0x7f0c18bff700] DEBUG - Auth: authenticated user 1 as bwestpha
Jan 10, 2018 07:56:36.485 [0x7f0c18bff700] DEBUG - We're going to try to auto-select an audio stream for account 1.
Jan 10, 2018 07:56:36.485 [0x7f0c18bff700] DEBUG - Selecting best audio stream for part ID 60605 (autoselect: 1 language: de)
Jan 10, 2018 07:56:36.485 [0x7f0c18bff700] DEBUG - We're going to try to auto-select a subtitle.
Jan 10, 2018 07:56:36.485 [0x7f0c18bff700] DEBUG - Audio Stream: 50547, Subtitle Stream: -1
Jan 10, 2018 07:56:36.485 [0x7f0c18bff700] DEBUG - Streaming Resource: Applying codec restriction restrict-transcode-target-codec(audioCodec=aac&context=streaming&protocol=hls&type=videoProfile&videoCodec=h264) on 7CB68FE2-25FF-4519-A83C-9F4AA017C5AB
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] DEBUG - Codecs: testing h264_nvenc (encoder)
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] ERROR - [FFMPEG] - Cannot load libcuda.so.1
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] WARN - avcodec_open2 returned -1313558101 for encoder 'h264_nvenc'
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] DEBUG - Codecs: hardware transcoding: testing API vaapi
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] ERROR - [FFMPEG] - No VA display found for device: /dev/dri/renderD128.
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] DEBUG - Codecs: hardware transcoding: opening hw device failed - probably not supported by this system, error: Invalid argument
Jan 10, 2018 07:56:36.486 [0x7f0c18bff700] DEBUG - Scaled up video bitrate to 6363Kbps based on 1.500000x fudge factor.
Jan 10, 2018 07:56:36.546 [0x7f0c1c911700] DEBUG - Completed: [109.43.3.140:36884] 200 GET /video/:/transcode/universal/session/A990B0A0-2103-4596-B778-83E67865101F/base/00183.ts (8 live) TLS 156ms 113928 bytes (pipelined: 6)
Jan 10, 2018 07:56:36.548 [0x7f0c18bff700] DEBUG - Job running: '/volume1/@appstore/Plex Media Server/CrashUploader' '--directory=/volume1/Plex/Library/Application Support/Plex Media Server/Crash Reports/1.11.0.4666-fc63598ba' '--version=1.11.0.4666-fc63598ba' '--platform=linux-ubuntu-x86_64 (3.10.102 (#15217 SMP Fri Nov 10 20:09:05 CST 2017))'
Distinctive is, that PMS identifies this system as "linux-ubuntu".
After the crash report the PMS died. I had to restart the service manually.
Hi !
Just try to launch, but a message stop me. It ask me to copy log and send it tu community !
Can you help me ?
Thanx a lot !
Hi guys. Hope to have som insight on this.
I'm currently running Plex on my DS-1512+ but as many others NAS it struggles with transcoding.
I just switched to the 64-bit Plex server and have enabled hardware transcoding in the system settings.
But is the 1512+ capable of during hardware transcoding at all?
I've thought about switching to a 2-bay NAS as I don't use that much storage and the DS-718+ could be a good candidat.
How big a performance improvement Plex-wise would I gain from going from the DS-1512+ to the DS-718+?
The DS-1512+ rocks a Intel Atom D2700 dual core CPU and the DS-718+ a Intel Celeron J3455 Quad core.
Thanks in advance guys.
My smart TVs have started to detect the plex server as remote and I have looked through the troubleshooting guide..
It looks like the my NAS is publishing both physical 192 interfaces and a 172 address as local addresses and it might be **** up the smartTVs
Not sure if something has changes in recent Synology updates or Plex but the server has correctly detected as Nearby in the past.
Hey Guys!
Plex Version: 1.3.4.3285
DSM: DSM 6.0.2-8451 Update 9
NAS: DS 412+
I recently switches ISPs, from Brighthouse/Spectrum to Centurylink Prism Fiber.
I have DDNS setup on my ASUS RT-66U router (running Merlin) and a whole mess of point forwarding setup to access my Synology (which has a fixed local IP).
Anyway, the DDNS seems to be working okay through the router, however, I cant seem to get it setup on the Synology (not sure its necessary though since the router does it).
I tried to access Plex outside my network unsuccessfully, I can get the home screen/page, but of course it says it cannot find the plex server.
So in my debugging I updated Plex was on something like 0.9.X), I've flushed the router DNS, I've tried disabling the synology firewall, I've tried stopping then restarting plex... I'm just not sure.
1 thing I did find that was weird is when I attempt to login and "Claim the Server" the browser console says this: FischStation is unavailable at https://142-197-164-123.22447632450a43b494a27a2b8dd3dd69.plex.direct:11026/ Which is very strange to me because 142.197.164.123 is a Brighthouse IP address not a CenturyLink IP (https://who.is/whois-ip/ip-address/142.197.164.123)
I used to be able to access and see the homepage for plex via my DDNS domain:32400... but now it reports that it cannot find ANY servers at all, I can only see the plex server when I access plex from the local IP 192.168.1.XXX:32400
Curious what other peoples thoughts are... (does it seem weird that plex is attempting to make a request to the wrong external IP address when my router is reporting the RIGHT external IP address?)
I currently have a DS415play and it is under powered, i.e., many of my high bit rate 1080p movies buffer a great deal. Would a DS918+ allow me to stream 1080p movies, and 1080p home videos, without buffering? I'm also interested in a future proof solution for when I get a 4K TV.