This particular set of files is not being picked up by the scanner. Nothing ever appears even though debug logs show that it is readable when I touch
the files or move them in and out.
Apr 09, 2016 14:48:59 [0xf1911b40] DEBUG - Completed: [::ffff:127.0.0.1:54116] GET /:/metadata/updateProgressMessage?message=Scanning%20The%20Human%20Body%20(1998) (6 live) GZIP 1ms 129 bytes 200 Apr 09, 2016 14:49:00 [0xeb111b40] DEBUG - Request: [::ffff:192.168.1.2:58788] GET /library/sections (5 live) TLS GZIP
Apr 09, 2016 14:49:00 [0xeb111b40] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Apr 09, 2016 14:49:00 [0xeb111b40] DEBUG - Auth: Came in with a super-token, authorization succeeded. Apr 09, 2016 14:49:00 [0xeb111b40] DEBUG - It took 0.0 sec to serialize a list with 4 elements. Apr 09, 2016 14:49:00 [0xf1bffb40] DEBUG - Completed: [::ffff:192.168.1.2:58788] GET /library/sections (5 live) TLS GZIP 6ms 1043 bytes 200 (pipelined: 2) Apr 09, 2016 14:49:00 [0xec111b40] VERBOSE - Statistics: (Plex Web (Chrome)) Reporting 1043 bytes for account 1 on LAN: 1 Apr 09, 2016 14:49:18 [0xe43ffb40] INFO - Library section 2 (TV Shows) will be updated because of a change in /volume1/TV/The Human Body (1998) Apr 09, 2016 14:49:20 [0xf1911b40] VERBOSE - We didn't receive any data from ::ffff:192.168.1.2:58788 in time, dropping connection.
Apr 09, 2016 14:49:23 [0xdcd11b40] DEBUG - Library Updater: Requested that section 2 be updated, force=0, deep=0, subdir=/volume1/TV/The Human Body (1998) iTunes=0
Apr 09, 2016 14:49:23 [0xdcd11b40] DEBUG - Library Updater: Queueing section 2 Apr 09, 2016 14:49:23 [0xeb111b40] DEBUG - Scanning section 2 Apr 09, 2016 14:49:23 [0xeb111b40] DEBUG - Killing job. Apr 09, 2016 14:49:23 [0xeb111b40] DEBUG - Signalling job ID 23574 with 9 Apr 09, 2016 14:49:23 [0xeb111b40] DEBUG - Job running: '/volume1/@appstore/Plex Media Server/Plex Media Scanner' '--scan' '--refresh' '--section' '2' '--directory' '/volume1/TV/The Human Body (1998)' Apr 09, 2016 14:49:23 [0xeebffb40] DEBUG - Request: [::ffff:192.168.1.2:58814] GET /library/sections (5 live) TLS GZIP Apr 09, 2016 14:49:23 [0xeebffb40] DEBUG - Auth: We found auth token (xxxxxxxxxxxxxxxxxxxx), enabling token-based authentication. Apr 09, 2016 14:49:23 [0xeebffb40] DEBUG - Auth: Came in with a super-token, authorization succeeded. Apr 09, 2016 14:49:23 [0xeebffb40] DEBUG - It took 0.0 sec to serialize a list with 4 elements. Apr 09, 2016 14:49:23 [0xf1911b40] DEBUG - Completed: [::ffff:192.168.1.2:58814] GET /library/sections (5 live) TLS GZIP 7ms 1046 bytes 200
Apr 09, 2016 14:49:23 [0xec111b40] VERBOSE - Statistics: (Plex Web (Chrome)) Reporting 1046 bytes for account 1 on LAN: 1
Apr 09, 2016 14:49:24 [0xdca23b40] DEBUG - Request: [::ffff:127.0.0.1:54117] GET /:/metadata/notify/cullTimeline?librarySectionID=2&sinceTime=1460208564 (6 live) GZIP Apr 0
I've transcoded the files just to be sure (I used the instructions from support.plex.tv
)
original files:
Stream #0:0(eng): Video: h264 (High), yuv420p, 704x574 [SAR 64:45 DAR 22528:12915], SAR 91:64 DAR 143:82, 25 fps, 25 tbr, 1k tbn, 50 tbc (default)
Stream #0:1(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s (default)
after transcoding:
Stream #0:0(eng): Video: h264 (High), yuv420p, 704x574 [SAR 91:64 DAR 143:82], 25 fps, 25 tbr, 1k tbn, 50 tbc (default)
Stream #0:1(eng): Audio: ac3, 48000 Hz, stereo, fltp, 192 kb/s (default)
converting to mp4
with -c copy
also doesn't help.
These files are all working in mplayer
and VLC
.