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Synology DS916+: Fresh Plex Media Server install - Why can't I see my local plex server?

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I recently purchased the Synology DS916+ NAS box with 32 TB of storage (21 TB as RAID 5 or there abouts). So far so good, I'm pretty pleased with it in general; how ever this was a strategic purchase, critically to rationalize my various vulnerable media stores in to one place, but critically also, to use as my Plex Media Server among other server roles I have in mind for it.

During setup, I created a disk group of the 4 8TB drives as is normal. I then created 3 partitions:

  • 5TB for my VM's / iSCSI / LUNS etc.
  • 10TB Data volume called 'Media' specifically for keeping all my various types of media via shares
  • 5 TB Data volume called 'Data' where All my packages installed via DSM will be installed along side numerous shares for my Software Libraries, OS Libraries and various other bumf.

I noted the Plex Key issue which was until I'd already installed Plex the first time; so I installed it, carried out the cert' import and changed the security to accept trusted 'Non-Synology' publishers. I then re-installed Plex (as previously on the 5 TB Data Volume, watching the NAS server happily rattle off the installation without any apparent issues or errors. I checked the install log for the install procedure in the Installed apps section on DSM and rubbed my hands gleefully, thinking I was about to get my teeth into the task of setting my brand new Plex Media Server and adding libraries etc. - NOPE! Wrong :-(.....

Plex does seem to have installed quite effortlessly and didn't seem to chuck up any errors or dialogue boxes indicating as such.

So...

I enter the 172..... IP address of my NAS server :32400/web/index.html# and I'm challenged for selecting a Plex user and entering a pin code, as expected. Once I land on the home screen though, I only have connection the the Plex cloud server but no sign of my own internal server. :-/

I'd like to think 20+ years as an IT contractor and consultant puts me in reasonably strong standing to remediate this issue myself; but alas no ... Plex fellow Plexarians, can anyone cast some light on my predicament or point out where I may have gone wrong?


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