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Channel: Synology — Plex Forums
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Unable to transcode OTA MPEG2VIDEO Reliably

I have a Synology DS918+ which has a Intel Celeron J3455 I am running PMS 1.9.7.4441 I have hardware transcoding enabled under server settings. I can transcode MPEG4 to H264 just fine. The problem...

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Unable to "Claim Server"

Hi I'm getting the message "This server is unclaimed and not secure". Clicking claim server eventually gives popup "there is a problem signing into your account" When I click the user icon (top right)...

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The Plex Package keeps stopping. Every other day i have to restart the...

I am often unable to play videos in the plex app because it cannot connect to my server. This happens daily because the package stops running. I tried uninstalling and reinstalling, with no luck. What...

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A server could not be found.

Installed Plex on a Synology NAS DS415play Server is up and running. Acessing from a MAC on an external network using SSH with: ssh -N -D 8080 admin@ipadress Configured the SOCKS proxy on my MAC to...

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Plex server on DS918+ - perfect hardware transcode of 4K 10bit HDR with low...

Plex server Version 1.10.0.4523 perfectly transcodes 4k 10bit HDR files with about 15% cpu usage Thank you Plex team

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Anyone running Plex on DS718+ with DSM

I'm running DSM6.2b on my DS718+ and I'm having major issues with Plex. Not sure if it's DSM or Plex but still, but would be interesting to hear from other DS718+ users how Plex is working for them...

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Plex suddenly not downloading Metadata

Hi. Can someone please help me? All of a sudden, plex is not downloading Metadata. It was working just fine and all of a sudden ...nothing. It's now dowloading only posters and backgrounds, but no...

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Can someone please advise why I cannot transcode a 4k video on my DS416+ on...

Hi everyone Can someone please advise me how to get my DS916+ to transcode 4k video to my PS4 Pro without immense stuttering? My PMS is installed on my Synology DS916+ NAS. It has an Intel CPU that...

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Plex server process keeps stopping

Synology 916+ running Plex 1.11.0.4666. Since upgrading to this version, the Plex process keeps stopping. I can log into the Synology DSM and restart the process, but each day it stops. I have not...

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Newbie struggling to set up Plex, no media is viewable, only thumbnails

Newbie here. I've read about 20 posts and did a few searches in hope to find a remedy to my issue. To no avial. So please bear with me, and I appreciate any insight you gurus may offer. I purchased a...

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movies not added to database

Hello, I have plex server running on a synology server. I had about 6 movies which would not upload into the database. I researched themoviedb and every other recommended solution to no avail. Earlier,...

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DS918+ Impact of NVME cache?

Hi, Quick context : I currently run Plex from a dell t20 (Xeon e3) with perfectly adequate transcoding abilities. I also have a recently got a 918+ Initially as a file server and realized it’s Plex...

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Inline Collections

Hey. so i just got the newest beta and are using inline collections. so when i browse my movies, collections should only be one poster and below how many movies is in there. And i works great on my...

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'The server is not powerful enough to convert video'

I have just bought the DS216play and transferred all data onto new WD Red HDD's. The data includes a large number of mp4 video files, varying between SD, 480,720 and 1080p predominantly AAC. When...

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Update my library automatically not working

Hi there. I've enabled "update my library automatically", while "update my library periodically" is disabled. I added a full music album in my /volume1/music folder (on the same NAS) and I expected...

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Deleting :how to delete” Plex Nas Compadability” spread sheet ?

Hi Mistakenly i down loaded ”Plex Nas Compadability” data to Google Sheets. Document is view only. How to delete? Gene

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The Movie Database cannot find existing show

Show exists. But if I use "Match" I cannot find according to name the show. Tried different languages. Tried change name. Tride change date. Tried use only "ID". It looks like that the agent stopped to...

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Can only see new files by creating a new library? Newly added not showing...

You can read more about my problem here https://forum.synology.com/enu/viewtopic.php?f=193&t=139029&p=514616#p514616 So basically if I want to see new files I have added to my Synology DS218+...

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Hardware transcoding for Synology Apollolake DSx18+

Hi I own a ds218+, plex was not available for this model when I got it. I installed an apollolake compatible compiled version (PlexMediaServer-1.9.6.4429-23901a099-x86_64) by the community from...

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VC1 video buffers with hardware transcoding on DS718+

Hi, I'm having issues watching 1080p BluRay rips that are in VC1 format if hardware transcoding is on. Video plays for a couple of seconds, then buffers, then plays some more etc. CPU usage is about...

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