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Channel: Synology — Plex Forums
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When plex will support the new lines of synology NAS like the DS418 ?

I've upgraded my qnap to this very well recommended was , the DS418 and i have just found out that plex doesn't support this new realteck chips. I have a useless plex pass account now, probably will...

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Synology 916+ transcoding issue

Hi Everyone I am hoping to get some help, I am a little desperate at the moment. I have the synology Workstation 916+ with Plex Media server. All of a sudden its struggling to buffer shows. I have...

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"Failed to run the package service"

Whenever I install the Plex package on my Synology DS214se, I go to hit "Run" and it gives me this message: I've tried re-installing, rebooting, manually installing the package, updating the Synology's...

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Cannot Access Plex Remotely

The current setup is Plex Media Server running on a Synology 1515+ through a Netgear GS724T v4 used as a switch (intranet) and then through the AT&T Modem, Firewall, DHCP router to internet. Added...

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Trailers do not load when refreshing metadata

I’m having problems getting trailers to load for new movies added to the Plex server. This have worked previously but not anymore. I have used the Plex Movie Agent to get the trailers, and yes, I have...

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Moving from a ReadyNAS to a Synology - Would love to not have to start over!

Hey Guys! I'm a long time user of Plex, but I currently got a new NAS that has enough room for me to grow into. My old NAS is a ReadyNAS 516 6-bay and I'm moving to a Synology DiskStation DS3617xs...

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i have just put a 8 gig movie file on my hard drive but plex will not find it...

i have just added a 8gig movie to my hard drive but plex will not find it when i do a scan on the movies file it is the largest file i have most of the other s are less than 4 gig

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PLEX on brand new Synology DS118 with RealTek RTD1296 CPU

Hi, Just bought the DS118 and looking for an installer package. Though in previous forum topics, CPUs like the RTD1293 are in progress when it comes to development of installer packages (e.g. @chukpa's...

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Plex Server on Synology Doesn't See Movie Files

I've searched the forums and FAQs and can't find an answer to this problem. I set up Plex Media Server on a Synology DS214se, created a shared Media folder in Control Panel, and created the recommended...

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DSM 6.1.5-15254 on ds415+ unable to install

I tried all version of plex since version 1.3.4 I tried version A et B of this post https://forums.plex.tv/discussion/259923/dsm-6-1-upgrade-and-pms-confirmed-diskstation-models-thank-you I was on...

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Transcoding issues

I am using a HDHomerun to record live TV and I am getting quite a few occurrences of "An error occurred while postprocessing the recording". I have "Convert video while recording" set in DVR Device...

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Can't claim Server

I am running a Synology DS218+ and I can't seem to claim the server? I am running DSM 6.1.4-15217 Update 1. What can I try? SO far I have tried logging out and into Plex. I've tried uninstalling and...

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Screen Freezing on Live TV

I have an HDHomerun Duo, using a Synology 218+, running plex server and I can not get the LIVE TV stations to run without freezing at random, about ever 20-30 seconds...... The Synology is out of the...

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Random stops when playing 4K videos after DSM upgrading to 6.1.5-15254

Hi, recently I've updated Synology DSM to the latest version 6.1.5-15254 released on 2018/01/26 and now I experience random stops for about 4-5 seconds when streaming 4K movies (e.g. data bitrate...

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DS218+ hardware transcode, not working.

Using PlexPass, version 1.11.2.4772-3e88ad3ba, up-to-date DSM 6.1.5-15254 installed the 64 bit version I'm not able to do transcoding in hardware. The CPU is too slow to do it in software, but I was...

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Synology DS118, DS218, DS218Play, DS418j and DS418 model advisory (RealTek CPU)

To all considering the purchase of, or already own, a DS118, DS218play, a DS418 (Realtek RTD1296 CPU) or the DS418j (Realtek RTD1293) NAS: A. There is currently no support for this model due to the...

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Optimize and Subtitles

Hi guys, Please accept my apologies - I am new to all of the below - before 2 weeks ago I knew what MKV and MP4 were but that was it... and I had never used Plex. I am here to learn I'm running Plex...

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Keeps looking for server

Hi, First of all thanks for reading my post en maybe helping me. I have a Synology DS411+II which should be powerfull enough to stream SD. I just want to try if this is something I can use. I've...

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"This sever is not powerful enough to convert video" only with external...

Hi, I get the error: "This sever is not powerful enough to convert video" when trying to watch videos with external subtitles. Few days ago external subtitles worked on the very same setup. I am sure...

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Synology DS918+ Plex pauses and then playback not possible after 30 minutes...

I have installed PMS from Synology's package center. I'm running PMS version 1.10.1.4602-f54242b6b This issue has now happened the last 3 days. I have started a movie and after about 30 min it simply...

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