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Plex Web behind reverse proxy on SSL

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Hi ppl,

 

I succesfully putted plex behind a reverse proxy, and everything seems to work fine on Internet Explorer.

When using google chrome, I can browse Plex web just fine on plex.domain.nl, but when clicking a video it simply doesn't do anything. Since internet explorer works fine, I think it has something to do with rewrite or the POST request. My Proxy config is as follow:

 

<VirtualHost *:443>
ServerName plex.domain.nl
 
<Location />
AuthType Digest
AuthName "Plex Media Server"
AuthUserFile "/etc/httpd/passwd/.htpasswd"
Require valid-user
</Location>
 
<Location /:/websockets/notifications>
ProxyPass wss://127.0.0.1:32400/:/websockets/notifications
ProxyPassReverse wss://127.0.0.1:32400/:/websockets/notifications
</Location>
 
<Proxy *>
Order deny,allow
Allow from all
</Proxy>
 
ProxyRequests Off
ProxyPreserveHost On
RewriteEngine on
RewriteCond %{REQUEST_URI} !^/web
RewriteCond %{HTTP:X-Plex-Device} ^$
RewriteCond %{QUERY_STRING} (^|&)X-Plex-Device=(&|$) [OR]
RewriteCond %{QUERY_STRING} !(^|&)X-Plex-Device=
RewriteRule ^/$ /web/$1 [R,L]
 
LogLevel notice
ErrorLog /var/log/httpd/error_plex.log
CustomLog /var/log/httpd/ssl_access_plex.log combined
 
SSLEngine on
#SSLCipherSuite ALL:!ADH:!EXPORT:!SSLv2:RC4+RSA:+HIGH:+MEDIUM
SSLHonorCipherOrder On
SSLCipherSuite "EECDH+ECDSA+AESGCM EECDH+aRSA+AESGCM EECDH+ECDSA+SHA384 EECDH+ECDSA+SHA256 EECDH+aRSA+SHA384 EECDH+aRSA+SHA256 EECDH+aRSA+RC4 EECDH EDH+aRSA RC4 !aNULL !eNULL !LOW !3DES !MD5 !EXP !PSK !SRP !DSS !RC4"
SSLCertificateFile /usr/syno/etc/ssl/ssl.crt/certificateplex.crt
SSLCertificateKeyFile /usr/syno/etc/ssl/ssl.key/certificateplex.key
SSLCertificateChainFile /usr/syno/etc/ssl/ssl.intercrt/server-ca.crt
ErrorDocument 403 "/webdefault/sample.php?status=403"
ErrorDocument 404 "/webdefault/sample.php?status=404"
ErrorDocument 500 "/webdefault/sample.php?status=500"
ProxyPassReverse / http://127.0.0.1:32400/
 
SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown
</VirtualHost>
 
 
When I use Internet Explorer, everything plays and seems to work, the following POST request is being sent to Plex when clicking 'Play' on a Video:
 
<IP> - Sinned [22/Jan/2015:09:39:17 +0100] "POST /playQueues?type=video&uri=library%3A%2F%2F469974e0-581b-4a57-9fdc-382ff560a534%2Fitem%2F%252Flibrary%252Fmetadata%252F12821&shuffle=0 HTTP/1.1" 200 1165 "https://plex.domain.nl/web/index.html#!/server/5b302154d873ea88dee33697cfd3bdd70c034f29/details/%2Flibrary%2Fmetadata%2F12821""Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko"
 
When I use Google Chrome, I get the following in my log:
 
<IP> - Sinned [22/Jan/2015:09:40:04 +0100] "POST /playQueues?type=video&uri=library%3A%2F%2F469974e0-581b-4a57-9fdc-382ff560a534%2Fitem%2F%252Flibrary%252Fmetadata%252F12821&shuffle=0 HTTP/1.1" 400 81 "https://plex.domain.nl/web/index.html""Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/39.0.2171.99 Safari/537.36"
 
 
Does anyone have a clue what is going wrong here? The POST from IE seems to be alot longer then Chrome does, why is that?
 

Live TV Crashing after several hours on Synology NAS.

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I have moved my Plex media server over onto a Synology DS3617xs back in November and Live TV always crashes after several hours, This happens for all clients so its system wide. The only way to get it working again is to reboot the NAS. I am running DSM 6.1.4-15217 with Plex version 1.11.0.4666. I want to make note that this happens with every Plex version since I installed it. I have the log files and will be happy to PM someone with them once you ask. Please help me solve this problem, I been dealing with it for over a month and my family is ready to shoot me...... I did not have this problem when I was running Plex media server on Windows 10.

Advise requested: DS218+ or DS718+ for Plex

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Hi guys,

I finally decided to upgrade my DS212+.
It's still running well and Plex Media Server was running fine, until a certain update of the DSM.

I want Plex again, but I can't find the DS218+ or the DS718+ in NAS Compatibility Guide.
The specs of both NAS's tell me it can run Plex, and certain topics on the forum say the same.

But before we "hand over the money", I would like to be sure Plex would run.
The media player is a Mac Mini 2010 (upgraded with SSD & 3 GB Ram).

Any advice?

Plex seeing (all-some-no) video content

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Plex is not seeing certain content and other times it only sees partial content.

I have the entire animated Batman series. Plex sees the folder, but not the content inside.

The movie "Shogun" is on four dvd's; I ripped four mp4 files, but Plex only sees the fourth. Curiously, Plex recognizes that the entire movie is 9 hours in length.

I have many more instances like this. How can I resolve this problem?

Why does Plex hang with message "Looking for servers..."?

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I installed Plex 1.10.0.4523 (the latest version) on my Synology DS415play, created an account, but when I try to open Plex it hangs with a message "Looking for servers...". Here are some of the things I've tried to get this working:

-Forwarded port 32400 to my Synology NAS
-Uninstalled/re-installed Plex.
-Deleted Plex files in /volume1/Plex, then re-installed.
-Tried using the IP address in the URL instead of the name.
-Rebooted the Synology NAS.
-Set the MTU of the Synology network interface to 2000.

Any ideas how I can resolve this issue?

Transcoding versus Re-encoding

Advice needed: DS218play or DS218+ for better plex performance

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Hi there dear plexers ;)

I'm one of those users who buought DS218play just to learn it's not supported by plex yet :( (bummer)
So the way I see it, I got two options:

  1. Wait for plex guys to solve the situation (which I believe will be very soon)
  2. Switch to different NAS like DS218+ which is very powerfull and supported by plex.

My question:
Assuming that very soon, both platforms will be supported by plex, is it possible at this point to estimate which one will be more powerfull? will plex be able to utilise HW Transcoding in both cases?
Anotherwords... Shall I stick with 218play or switch to 218+ for best plex performance?

your advice will be most appreciated!

Plex Transcoder uses a lot of resources

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Hello,

I noticed, that after adding any new movie to library Plex starts a job:
/volume1/@appstore/Plex Media Server/Plex Transcoder -codec:v hevc -i /volume2/video/movie/..
Which uses a lot of resources.
Why it needs to convert it?
How I can control it (allow to transcode or not, or to set what has to be transcoded and what not..)?
I am using Plex server 1.10.1.4602 on Synology DS415Play.


External srt subtitles are not working anymore

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Hey guys,

I'm using Plex for several years already. I always used external srt files for subtitles, if there is no subtitle in the container.
Since a few month srt subtitles are not played back anymore.
Wheel turns forever and then playback stops. As soon as I switch to container subtitles or switch them off completely, playback starts right away.

Playing it in the Webinterface I get this error: "An error occurred trying to play this item. shaka1001 (Network)"
No idea what it means.

Version of Plex: 1.10.1.4602
Version of DSM: 6.1.4-15217 Update 3

If I'm in the wrong place here, would you please move it to the right place? Thank you

Thanks for your help in advance!

Lenny

Server Versions Issue with Synology

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I have a Synology NAS DS413 running Freescale QorIQ P1022 CPU. After the previous DSM upgrade, Plex no longer worked and I found a thread that allowed me to download a compatible version and run that so I still can use Plex. Problem is that I now have a PS4 and am trying to use Plex on it. It won't connect to the media server, keeps telling me I need to update the media server to the latest version, which I obviously cannot because it won't work on my NAS. Is there a solution to this? Version of Plex media server that is compatible with both my NAS and PS4??

Help with newest PMS upgrade or downgrade to my previous version

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I would like to downgrade to my previous PMS Version or one that will not give me an error.

Does it take a more powerful Internet to run these newer versions of PLEX?

I have a Synology DS415+ with the most recent DSM update (6.1.4-15217 Update 5) 64 bit compatible
Plex Media Server with PLEX’s most recent update (Version 1.11.0.4666)
Vizio 70” E70 E3 TV with PLEX app
Xbox one: as a backup PLEX app, since television companies think it's acceptable to remove apps that came with the TV that you purchased and then remove these apps later.

I usually don't mess with updates and this is why…

Since the most recent PLEX update every movie I start (MOVIES DO START AND PLAY) eventually pauses with the loading symbol in the center of the screen and then says…

There was a problem playing this item.
An unexpected error occurred while downloading the media.
Go Back

I get the same problem on both the Vizio television and on the Xbox one.

Whether I go back and resume from where I was or restart the movie it does the same thing.

I would like to go back to the version of PLEX that I was NOT having any problems with which was 1.5.3.3580-4b377d295. Searching this forum I have found where to find a copy of this version that my iMac keeps in a folder
(Macintosh HD>Users>Home>Library>Application Support>Plex Media Server>Updates)
But I have not been able to get it to install on the DS.

When I compress it it is given a zip file extension which I tried after trying to give it a spk file extension. With all my attempts with various prefixes all of my attempts at a manual install on my Disk Station say invalid format.

This Plex post says my disc station is 64 bit compatible
64 bit compatible Synology DiskStation models
ChuckPA: April 26 edited April 26 in Synology
https://forums.plex.tv/discussion/269113/64-bit-compatible-synology-diskstation-models

I also found these 2 links while searching the forums but I'm not sure which if any one is for the Synology DS415+.

It is an index of version 1.5.3.3580-4b377d295

(Index of /download/Package/spk/Plex Media Server/1.5.3.3580-4b377d295)

Is someone able to tell me if one of these is correct? And if someone is able to will you? Please

Different links but same information and downloadable Versions of PLEX.

https://archive.synology.com/download/Package/spk/Plex Media Server/1.5.3.3580-4b377d295/

https://usdl.synology.com/download/Package/spk/Plex Media Server/1.5.3.3580-4b377d295/

I also tried this and was obviously unsuccessful because I am still posting this

HOW TO DOWNLOAD PREVIOUS PLEX VERSION

https://www.google.com/search?q=HOWTO+DOWNLOAD+PREVIOUS+PLEX+VERSION&ie=utf-8&oe=utf-8&client=firefox-b-1

If you need anymore information from me let me know and I will try and be as helpful as I can.

Go easy on me it's my first post. Just kidding, give it to me, I can take it. Haha.

I love PLEX! I've been using it for years. First streaming through my computer to TV and now through my Synology Disk Station to TV. I would love to be running the most recent updates and give this cord cutting a chance.

DS216J - Plex Media Scan CPU Usage

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Hi Guys,

Been searching through the forums here and on Synologys site to try and get an answer to this, but I've not been able to solve it yet so thought I'd just ask you guys direct.

Been running Plex server on my mac for about 6 months with no issue and finally wanted to get a dedicated box that did a few things and didn't require me to have the Mac running 24/7 to be able to access Plex, so started researching Plex compatible NAS's. Picked up a DS216j as it seemed to tick all the boxes and have been setting it up over the last few weeks.

My setup when I had the Plex server running on my Mac was to have Plex look at my iTunes TV Shows and movie folders. I'm an apple guy and want to keep using iTunes to manage the films and it worked perfectly. Add a film to iTunes, Plex picks it up, shows up on everything else - Xbox, iOS apps etc. Perfect.

When I was setting up the NAS I copied my iTunes folder structure from and library over to the NAS and then pointed iTunes on the mac at the network drive that was storing it. Essentially using iTunes on the mac as a front end for the library on the NAS. Not a supported use case for iTunes but as long as the mac and NAS are talking to each other it hasn't been an issue.

On the NAS I installed the latest version of PMS from the Plex site and set all my libraries up, pointing at the same folders on the NAS as they had been set up on my mac.

All has been working flawlessly EXCEPT for one thing. After a few hours/days of Plex happily running on the NAS it will start to have a runaway Plex Media Scan process on the NAS that uses 30-50% of the CPU.

I've told Plex not to generate thumbnails in the Library settings and have also told it to not scan folders for incremental changes in case that was causing the issue but I still can't seem to solve it. A restart of the NAS will see everything go back to normal and it will happily run without issue for some time before I notice that the process is stuck again. Manually asking Plex to do a library update won't cause the process to spike the CPU either.

Reading the forums here made me think that the scanner was getting stuck on a particular file but I've been through the logs and can't spot anything. I've uploaded the logs to here: https://dl.dropboxusercontent.com/u/4877406/Scan Logs.zip in case anyway wants to have a look and try and spot something that I've missed.

I'm so close to having the perfect setup with this NAS so any help anyone can give is much appreciated!

Can't connect remotely to PMS after adding second server (+setting manual ports and port forwarding)

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Hello,

This week I set-up a second PMS on my second NAS.
I read in the Support Articles (Troubleshooting Remote Access) I had to set the external ports manually for each server and to forward them to the internal port (32400). So I did...

SERVER 1: DS412+

SERVER 2: DS3617xs

ROUTER: Netgear R7000 (with DD-WRT)

When I click "Retry" it enables remote access, but after a while remote access is disabled again...
And when it shows the server is remotely accessible, it isn't reachable from outside the network...
Any clue why this is happening?

Thanks a lot!

J-J

Service on DS713+ does not start

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I downloaded the latest Plex .spk for X86 architecture and installed it on my DS713+. Installation succeeded, but the service won't start. Even when following the answers in the FAQ the service keeps saying it could not start. Can anyone help?

Cannot find server

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Hi,

Recently i was trying to add people to my plex to give them access however i think i did something wrong because since i did this my plex web cannot find the server anymore.. I even reinstalled it serveral times and it still doesnt work... See

Does anybody know how to fix this?

Kind regards,
Bram


Where is the Comskip.ini?

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According to this page: https://support.plex.tv/articles/202915258-where-is-the-plex-media-server-data-directory-located/ the Comskip.ini for synologys should be here: /Volume1/Plex/Library/Application Support/Plex Media Server/. But I don't have a Comskip.ini in that folder. Is it somewhere else?

Asking because, while com skip is working pretty well, it's cutting off the end credits of most shows (which, on sitcoms, still have content). My wife isn't liking this, so I'd like to see if some com skip editing could correct it, but before I create a new one, I'd like to find the existing one!

Thanks!

PLEX on brand new Synology DS118 with RealTek RTD1296 CPU

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Hi,

Just bought the DS118 and looking for an installer package. Though in previous forum topics, CPUs like the RTD1293 are in progress when it comes to development of installer packages (e.g. @chukpa's reply on different topic).

So, does the same applies to the RTD1296?

thanks for helping out!

cheers

Synology: Plex won't start after update

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Hello, I'm new to Plex and Synology over the last few months. I have an 1817+ with 20TB of storage, and have added some media and an HDHomeRun Tuner to the mix. I've never had an issue with Plex until my update today, where the server won't restart. I tried the usual, restarting the NAS and the server, and even re-downloaded and reinstalled the update in case the update was not successful the first time. I looked through the logs and found the same recurring error after todays update. I'd be grateful for any help in resolving this. The error is as follows: Jan 19, 2018 15:58:05.168 [0x7fc88c48f700] WARN - Warning: ex: boost::filesystem::last_write_time: No such file or directory: "/volume1/@appstore/Plex Media Server/Resources/Plug-ins-9de2951fc", couldn't check file: /volume1/@appstore/Plex Media Server/Resources/Plug-ins-9de2951fc.

I can't find any specific reference to this error on a Synology after spending the last hour looking around the forums. I'm a Plex Pass holder, if that makes any difference in how the server works.

Thanks for any help!

-Ken

New Synology Compatibility: DS418, DS418play, DS918+

Unsupported video codec and direct optimizer (newbie question)

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When I try to play or stream a video with wmv3 video codec, Plex Server says this file cannot be streamed. Interestingly, I can stream it using Synology Mediaserver to my Android TV (with fine video but no audio). Now my questions:

  1. Is there any other solution but converting the videos?
  2. If I need convert, how to do it best? (My NAS processor is not very powerful to support direct optimize)
  • good freeware converter for Windows PC? Which settings?
  • Ok to delete the source video after conversion if I convert same quality?

Thanks for help!

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