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TV Series suddenly randomly not being updated.

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Suddenly i have tvseries that are being downloaded by sickbeard and added to Plex not showing up. sickbeard shows all good and the naming is correct as well, but plex does not want to show the new episode. I have that now with 2 from today and the 3rd one from other series is showing just fine....

I did the plex dance had no success,


Enabling HW transcoding on 916+

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I am excited to try out HW transcoding on my 916+, however I am unable to figure out how to make the "Use hardware acceleration when available" option show up in the settings screen. I have downloaded and installed the PlexMediaServer-1.9.4.4325-1bf240a65-x86.spk file and am a PlexPass user, but the option does not show up in the advanced section in the transcoder option. What am I missing?

Recently remote access keeps dropping every 15 minutes or so

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The tag on it goes red and I have to click a retry option it then goes green and remote access back but then every 15 minutes or so it goes off again and shows red x

Synology Compatibility: DS3018xs

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So, I seen the topic with the 918+ and how it’s possible to install the Plex package. On my new DS3018xs I can’t find Plex in the package Center. Is/will this NAS be supported by Plex in the future, do I have to install it manually or will it simple not be available on the DS3018xs?
Don’t worry, I didn’t bought it for Plex but it would be nice if it would be supported.

Can't Login to local IP for Plex Server....keeps redirecting

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Anyone else running in to this? I can login to plex.tv and "Launch" but then its an indirect connection which is slow. Previously I could just hit my internal IP, login with my plex account email and I'm off to the races. Now I'll login but it keeps redirecting me and showing me the "sign in" screen. In the URL I can see after I click login at my local IP, it redirects to the app.plex.tv URL and shows the sign-in screen. I'm using the edge browser, so I'll try another browser shortly....just wondering if anyone else has run in to this.

Thanks in advance!

New provider and router - cannot find server

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Just moved to Florida and my ISP provides a modem with a built in router.

2 issues I need your help solving:
1. Connecting my existing wireless router:
I tried to connect my existing wireless router to it and I cannot enable remote access. I am told this is because I am connecting to another router.

  1. Connecting my Synology NAS to my ISP router:
    This is why I tried connecting my synology NAS directly to the ISP router.
    I can connect to it to retrieve files, but I cannot run Plex. Plex cannot find the server...

Please help. Thanks!

DSM 6.2 Beta and Hardware Transcoding

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I updated my DS416play to DSM 6.2-22259 and it appears to have broken hardware transcoding. The option is still in the plex server settings as "checked" but is not utilizing hardware transcoding (checked in now playing and seeing CPU utilization at 99%). Prior to updating, hardware transcoding was working well, for the exception of some quality issues. Wondering if anyone else has seen this behavior?

Remote Access "Not available outside your network"

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Except that it is. I can go to home..com:32400 and access the web version of my Plex server. But for some reason the app on any android client(multiple phones) cannot get a direct connection and half the time can't load the server. The port forward has to be working because I can access it via a web browser from cell network clear across the state... I don't get what's going on here. Can anybody shed any light on this?

This occurs if I specify a port or not. I've disabled and reenabled remote access probably hundreds of times at this point. I'm at a complete loss as to why the App and the server are the only things that claim to not get a connection.


Fresh Plex Install is Not Updating Library Automatically

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Hello,

I am running Plex 6.1 and installed Plex Version 3.20.5 manually through the package center. As I add new items to my library, Plex does not see the updates. Here are my settings:

On - Update my library automatically
Your library will be updated automatically when changes to library folders are detected.

Off - Run a partial scan when changes are detected
When changes to library folders are detected, only scan the folder that changed.

Off - Include music libraries in automatic updates
Linux systems limit the maximum number of watched directories; this may cause problems with large music libraries.

Off - Update my library periodically

I found this FAQ, but am not familiar with using Putty.

https://forums.plex.tv/discussion/191000/faqs-read-this-first

Q18: How do I manually set file permissions using SSH?
DSM 6: Login as admin, using your NAS admin password in PuTTY or Terminal, and then you must first issue the command sudo -su root and enter your admin password again before entering the following commands:
For your Media Folder/s:
cd volume1
chmod -R 777 Media
chown -R admin:users Media
For The Plex Folder:
cd volume1
chmod -R 777 Plex
chown -R plex:users Plex

Note: If your Plex media folders are not in a folder named 'Media' then insert the appropriate folder name/address in place of Media.
Also, do not simply read the permissions, you should reset them regardless. Set the permissions to 600 first, then go back and set them to 777. This ensures that the permissions have been re-written to disk properly.

Any suggestions would be greatly appreciated :)

Different paths

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I set up my Plex on my PC first, but now I managed to run it on my Synology (DS2413+ with DSM 6.1.3-15152 Update 6).

I didn't want to redo all of my movies and series of course, as it took me several days to do so, and I just don't want to go through the whole process again. As you cannot sync both, which is still very unfortunate in my opinion, I just copied the files over.

The Media folder, and the Metadata folder, copied from local PC to NAS.

But it's not showing up when I start it, and I guess it's simply because the PC uses different paths, like z:\multimedia\movies..., and the NAS uses the \volume1\multimedia\movies... path.

I found the db files under Databases (of course), opened them, and can see that inside it shows for all my movies and series the z:\multimedia path, so I wonder if it will work if I copy the db files from the PC over to the Databases folder on the NAS, and just replace the paths to the correct ones starting with \volume1\multimedia.

Also noticed that on the PC it uses \ as opposed to the NAS which uses /, so I might have to change those too.

Would that work?

Thanks.

Help installing PlexPy

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Hi,

I've been asking around for help with installing PlexPy. I tried to use docker, but I could not get the settings to save properly on a reboot of NAS. I tried to install via PlexPys Linux instructions but on a reboot I can no longer find the /opt/PlexPy directory.

Would like some step by step help.

How to install PlexPy and other Docker images

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This is the full procedure you need to follow in order to install PlexPy as a Docker image, you need to install Docker from Package Center > Utilities, the process will be similar for other Docker images.

For DSM 6.1:
1. Create a folder in Control Panel > Shared Folders and name it dockersconfig
2. Open File Station and create another folder inside dockersconfig and name it plexpy.
3. Right click on the plexpy folder and select properties.
4. Click on the permissions tab and then click on 'create'.
5. Click on the User or Group drop down menu and select Everyone, give it full read/write permissions.
6. Open Docker and go to Registry and search for PlexPy
7. Click on Linuxserver/PlexPy and then click on download
8. Click on Image (on the left)
9. When the PlexPy package has finished downloading click on it and then click on launch
10. In the General Settings dialogue click on Enable resource limitation and set CPU=Med RAM=512
11. Click on the Advanced settings button.
12. enable Auto-Restart and create shortcut on desktop. Use the option you would prefer for the shortcut.
13. Go to the volume tab and click on Add Folder and navigate to dockersconfig/plexpy select it and hit OK.
14. In the Mount Path box type in /config
15. Click on the network tab
16. Enable Use the same network as Docker host (at the bottom of the dialogue)
17. Click OK then click on Next then click on Apply.
18. Go to Container (on the left) and make sure that the PlexPy Docker is running.
19. Wait a minute or two and you should be able to type in http://Your-NAS-IP-Address:8181 and PlexPy will open in your browser, fingers crossed.

For DSM 5.2:
1. Install Docker from Package Center > Utilities
2. Create a folder in Control Panel > Shared Folders and name it dockersconfig
3. Open File Station and create another folder inside dockersconfig and name it plexpy.
4. Right click on the plexpy folder and select properties.
5. Click on the permissions tab and then click on 'create'.
6. Click on the User or Group drop down menu and select Everyone, give it full read/write permissions.
7. Open Docker and go to Registry and search for PlexPy.
8. Click on Linuxserver/PlexPy and then click on download.
9. Click on Image (on the left).
10. When the PlexPy package has finished downloading click on it and then click on launch.
11. In the Create Container dialogue, give the Container a name, EG: PlexPy.
12. Checkmark 'Automatically map ports (container ports range 49153 - 65535)' (bottom of dialogue), click on 'next'.
13. Enable resource limitation and set it to med.
14. Enable shortcut on desktop and set it to status page (for now, you can edit it later on), click on 'next'.
15. Click on Advanced Settings
16. Go to the volume tab and click on Add Folder and navigate to dockersconfig/plexpy select it and hit 'OK'.
17. In the Mount Path box type in /config, disable read only, click on 'OK'.
18. Enable Run this container after the wizard is finished and click on 'Apply'.
19. Go to Container (on the left) and make sure that the PlexPy Docker is running.
20. Double Click on the PlexPy icon on the DSM desktop and make a note of the local port number found under Port Settings.
21. Wait a minute or two and you should be able to type in http://Your-NAS-IP-Address:Local-Port-Number and PlexPy will open in your browser, fingers crossed.

How to install PlexPy and other Docker images

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This is the full procedure you need to follow in order to install PlexPy as a Docker image, you need to install Docker from Package Center > Utilities, the process will be similar for other Docker images.

For DSM 6.1:
1. Create a folder in Control Panel > Shared Folders and name it dockersconfig
2. Open File Station and create another folder inside dockersconfig and name it plexpy.
3. Right click on the plexpy folder and select properties.
4. Click on the permissions tab and then click on 'create'.
5. Click on the User or Group drop down menu and select Everyone, give it full read/write permissions.
6. Open Docker and go to Registry and search for PlexPy
7. Click on Linuxserver/PlexPy and then click on download
8. Click on Image (on the left)
9. When the PlexPy package has finished downloading click on it and then click on launch
10. In the General Settings dialogue click on Enable resource limitation and set CPU=Med RAM=512
11. Click on the Advanced settings button.
12. enable Auto-Restart and create shortcut on desktop. Use the option you would prefer for the shortcut.
13. Go to the volume tab and click on Add Folder and navigate to dockersconfig/plexpy select it and hit OK.
14. In the Mount Path box type in /config
15. Click on the network tab
16. Enable Use the same network as Docker host (at the bottom of the dialogue)
17. Click OK then click on Next then click on Apply.
18. Go to Container (on the left) and make sure that the PlexPy Docker is running.
19. Wait a minute or two and you should be able to type in http://Your-NAS-IP-Address:8181 and PlexPy will open in your browser, fingers crossed.

For DSM 5.2:
1. Install Docker from Package Center > Utilities
2. Create a folder in Control Panel > Shared Folders and name it dockersconfig
3. Open File Station and create another folder inside dockersconfig and name it plexpy.
4. Right click on the plexpy folder and select properties.
5. Click on the permissions tab and then click on 'create'.
6. Click on the User or Group drop down menu and select Everyone, give it full read/write permissions.
7. Open Docker and go to Registry and search for PlexPy.
8. Click on Linuxserver/PlexPy and then click on download.
9. Click on Image (on the left).
10. When the PlexPy package has finished downloading click on it and then click on launch.
11. In the Create Container dialogue, give the Container a name, EG: PlexPy.
12. Checkmark 'Automatically map ports (container ports range 49153 - 65535)' (bottom of dialogue), click on 'next'.
13. Enable resource limitation and set it to med.
14. Enable shortcut on desktop and set it to status page (for now, you can edit it later on), click on 'next'.
15. Click on Advanced Settings
16. Go to the volume tab and click on Add Folder and navigate to dockersconfig/plexpy select it and hit 'OK'.
17. In the Mount Path box type in /config, disable read only, click on 'OK'.
18. Enable Run this container after the wizard is finished and click on 'Apply'.
19. Go to Container (on the left) and make sure that the PlexPy Docker is running.
20. Double Click on the PlexPy icon on the DSM desktop and make a note of the local port number found under Port Settings.
21. Wait a minute or two and you should be able to type in http://Your-NAS-IP-Address:Local-Port-Number and PlexPy will open in your browser, fingers crossed.

3D movies with subs 99% cpu usage

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Hi

I have a 916+, and have no problems with other movies, but when i want to see 3D movies with subs, the Nas go to 99% cpu usage, and that end with that the movies buffering every 20 sec. When i turn off subs my plex go to 1% cpu usage and runs fine..
Somebody who know about this problem, and how to fix?

Safe to upgrade to 64bit version?

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Quick question, my Synology model can now support 64bit PLEX (415+) and I have the 32 bit server running currently. Should I install the 64bit version when the next update comes out? Is it safe to install the 64 bit version over the 32 bit version?

Thanks!


DSM 6.2beta, DS718+ & x265 hardware transcoding?

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x264 hardware transcoding with Plex seems to work fine, however x265 doesn't. Anyone knows the current status of x265 transcoding & Plex? Videostation transcodes x265 but the result is pretty terrible in terms of quality..

Why are my local lyrics not shown?

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Today I heard that lyrics can be shown without a Plex Pass Subscription by adding local lyrics files. As somebody who likes having the lyrics scrolled while hearing the song I set up my local lyrics for an album to test it. In the past I used foobar2000 as a local player with the MiniLyrics Add-On and wanted the lyrics back as I did not find a solution to export a playlist from Plex to my PC and simply use foobar2000 (any suggestions?).
But to the main problem: As I had copied my lrc-files into the folder where my tracks are (path-structure: library/artist/artist - album/artist - album - tracknumber - tracktitle.extension), renamed them to fit the structure and refreshed my music library, navigated to the album in the library and chose a track. With the track playing in the Plex Web App I clicked on "Lyrics" in the navigation bar for the music player but only, as before, the overlay for the Plex Pass was shown.
So I checked the Agents: they are fine. A look into the logs showed that the lrc are recognized.

So, why are the lyrics not shown? Did I make a mistake somewhere?

Help with preferably a solution would be very appreciated,

yonose

How do I remove auto-downloaded subs?

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When the server tries to download subs from opensubtitles.org it doesn´t work. It seems to pick any subtitle even though its not to the same version of the movie (= its out of sync).

I have turned that OFF now, but it has already does this on alot of movies and I cant seem to remove it. Even if I delete the movie and replace it, the bad subs are still there.

How do I remove auto-downloaded subtitles? Where is it stored??

Not available from outside but Nvidia shield in the same network is available

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Hi, I've tried everything I know about trying to figure out this. I have a ds916+ with the latest firmware for both dsm and plex. I haven't been able to make it available outside my network, BUT my new Nvidia shield is!! With that one I only checked when it asked me if I wanted to allow remote access, and that was it. But with the Nas OMG! I checked the firewall in the nas, the upnp in the router is forwarding from the external port to 32400, the rules in the nas seem ok, but no way to make it work. I do have a double nat, but how come the Nvidia configure itself somehow and the nas doesn't? I'm about to give up with this. What else do you suggest?? By the way, recommendation, you should implement something like the quickconnect from synology to make this idiot proof, like my case, it works perfectly!
Best regards,

Server Versions Issue with Synology

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I have a Synology NAS DS413 running Freescale QorIQ P1022 CPU. After the previous DSM upgrade, Plex no longer worked and I found a thread that allowed me to download a compatible version and run that so I still can use Plex. Problem is that I now have a PS4 and am trying to use Plex on it. It won't connect to the media server, keeps telling me I need to update the media server to the latest version, which I obviously cannot because it won't work on my NAS. Is there a solution to this? Version of Plex media server that is compatible with both my NAS and PS4??

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