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"Looking for servers..." Not finding local server(host)

June 7, 2017, 6:10 pm
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Hello all.
I just installed a "new" DS214se - upgraded to 6.1.1 update 4, installed Plex 1.7.2.3878.
Upon launch and going to :32400/web - I signed in with my existing Plex account.

New disk station was not found.
At this time I screwed up and when under server signed out, my existing Synology DS1815+ from my plex account, which is not affected by the same issue. More later.

For **** & giggles I signed out, created a new plex account, and it just shows "looking for server..." and never finds the server.

Now my existing Plex account dropped the existing Plex server, and I can't seem to re-add it either. Same version Plex, same version DSM.

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remote access

October 8, 2017, 7:15 am
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I am only able to approach remotely one of my two Nas. Only 192.168.1.36. Not my other NAS 192.168.1.8 and my p.c.. Checked the portforwarding (see attached) . But that seems to be ok. As far as I can tell that is...

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Need help choosing a NAS

October 15, 2017, 8:31 am
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Hi

I've had a Drobo for years now and have come to realise the limitations of it with regards to Plex. I need an upgrade. If I can give an idea of what I'm looking for I'd appreciate some suggestions. I've come to the Synology group since I'm not interested in the HDMI outputs or remote controls of the QNAP since I run my plex through Apple TV.

My needs aren't excessive. I'm just one home user and my budget is around £500 (I can go higher if it's worth it). Either a 2 or 4 bay. Preference for 4 bay for expandability.

The hardware encryption in the synology interests me as I'll be using it for general backup as well but I'm not sure if that goes well with plex... The nas will be for plex media first and foremost.

Thanks for any help on this
Jon

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Plex on Synology shut down - restart remotely?

October 15, 2017, 9:14 am
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Hi
Firstly, I live on the edge of understanding how Plex and Synology work.

I have just returned from a holiday where on the second last day of the holiday my Plex library became unavailable. When I got home the Plex package on my Synology was 'Stopped'.

Is there any solution for this?

Can I access DSM over the internet?

I think Plex auto-starts so could I just schedule a Synology 'start' once a day

Is there a Plex start up option that could be scheduled once a day - whether it was already running or not

I have searched the forums but not found anything related to this.

TIA

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Remote access spotty after latest update

October 15, 2017, 12:37 pm
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So I updated plex and it keeps saying the server isn't connectable at random intervals. If I check again, it's available. All the while I can access it fine remotely.
Except when I can't. Then I have to re-enable and I can get remote access again.

It's really weird.

Seems to work best when the port is specified manually, but has anyone else experienced anything similar to this?

Thanks.

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Synology DS418j compatibility

September 10, 2017, 2:43 pm
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Any chance that the DS418j will be compatible with Plex?

I want to use it as my storage/server and watch movies on my TV.

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Plex not running properly on Synology DSM 6.1.3-15152 Update 7

October 15, 2017, 6:36 pm
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Hi, This started a happening a few weeks ago.
The service seems to be running on drive, but when I look in plex it doesn't appear. I stop & then start the service again and then it appears. Seems to only stay on for a few hours and then drop out again. I cant think of what this could be. Very bizarre indeed. Any Help would be appreciated.

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Is Synology DSM 6.1-15047 Not Compatible with PLEX???

February 23, 2017, 5:00 am
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I was in process to update DSM 6.1-15047 from DSM 6.0.2-8451 Update 9 and after I hit update there is an error message that Plex is not compatible with the system update and will be disabled after the update. Has anyone else gone through the update? Are you able to manually restart Plex? Was it successful?

I am a bit nervous to apply this update after issues in November with the beta version.

I am on Plex version 1.4.2.3400-ab906953b

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Help Help Help - Plex Media Server in Synology Stoped - non start

October 16, 2017, 3:15 am
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My Plex Media Server in Synology non Start - I need your help

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Plex Media Server Hardware Transcoding on Synology DS216+II

June 26, 2017, 7:05 am
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As of version Plex Media server 1.9.3.4290, the script below is no longer required and Plex Hardware Transcoding works out-of-the-box.

==========================================================================================================
Please keep in mind that HW Transcoding with Plex Media Server ("PMS") is still in an experimental stage and requires a Plex Pass.
I did manage to do get HW Transcoding working on my new Synology DS216+II by doing to following. The first solution is the "safe" solution and requires no knowledge of SSH at all. The second solution requires some knowledge of SSH, and this solution will be implemented by Plex in the next release

Solution 1 (no SSH knowledge required)
1. Stop your current PMS
2. Download the PlexMediaServer build 1.8.1.4140 - Hardware Transcoding Preview 4 for Synogly from this link
https://downloads.plex.tv/plex-media-server/1.8.1.4140-82ea538ca/PlexMediaServer-1.8.1.4140-82ea538ca-x86_64.spk
3. Install downloaded PMS. If you current PMS is higher than 1.8.1 you need to remove your current PMS installation first.
4. Start the new installed PMS
5. Start Plex and goto Server -> Transcode and turn on the hardware acceleration option.
6. Go to Control Panel -> Task Scheduler
7. Create -> Triggered Task -> User-defined script
8. In General, Task: "Allow transcoder hardware access", User: root, Event: Boot-up, Check Enabled
9. In Task settings, run command:

     if [ -d /dev/dri ]; then
           chgrp video /dev/dri -R
           chmod 755 /dev/dri
           chmod 666 /dev/dri/*
     fi

10 . Restart PMS and HW Transcoding should be enabled on your Synology DS216+II

Solution 2 (requires SSH knowledge)
1. Stop your current PMS
2. Download the PlexMediaServer build 1.8.1.4140 - Hardware Transcoding Preview 4 for Synogly from this link
https://downloads.plex.tv/plex-media-server/1.8.1.4140-82ea538ca/PlexMediaServer-1.8.1.4140-82ea538ca-x86_64.spk
3. Install downloaded PMS. If you current PMS is higher than 1.8.1 you need to remove your current PMS installation first.
4. Start the new installed PMS
5. Start Plex and goto Server -> Transcode and turn on the hardware acceleration option.
6. Open an SSH terminal session and modify the following file

file: /lib/udev/rules.d/60-fix-plex-hw-transcoding.rules
Currently: SUBSYSTEM=="dvb", GROUP="video"
Replace with: SUBSYSTEM=="drm", GROUP="video", MODE="0660"

7.Restart PMS and HW Transcoding should be enabled on your Synology DS216+II

Plex is investigating a solution to make the PMS with hardware decoding working out-of-the-box on a Synology NAS. The issue is caused on how Synology configured the access the transcoder device on the NAS. Solution 2 will be implemented in the next PMS release with hardware transcoding.

More info:
https://forums.plex.tv/discussion/282794/hardware-transcoding-preview-issues-platform-synology

Edit August 11th, 2017: Changed the script as advised by Plex. Thanks to @ChuckPA from Plex for all his efforts.
Edit August 24th 2017: Configure script via Task Scheduler, so no ssh is required. Thanks to @mhofman for the tip.
Edit August 24th 2017: Created 2 solutions (one with, and one without SSH knowledge).
Edit October 3rd 2017: Script 2 has been implemented in PMS version 1.9.3.4290 and higher.

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Plex Media Server - "Failed to run the package service" on DSM 6.1.3-15152 Update 7

October 17, 2017, 3:33 am
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I currently own a Synology DS916+ running DSM 6.1.3-15152 Update 7. Last night, I was messing around with the installation of Transmission and Mono/Sonarr. I noticed after a reboot of my NAS, Plex Media Server no longer was able to start on its own. Each time I ran the service, I would receive the error stating "Failed to run the package service".

I have since tried various combinations of uninstalling Transmission, Mono, Sonarr (as I'm not sure if those led to the failure of PMS or is purely coincidental) and rebooting the NAS. The versions of Plex Media Server I have attempted to run are 1.5.3.3580-4b377d295 and 1.9.4.4325-1bf240a65. Both attempts resulted in the "Failed to run the package service" message.

I have also attached a set of Logs taken from the Plex Media Server directory of the NAS. I hope someone can help me out as I'm relatively new to the use of a NAS. Previously I had been running PMS on my local desktop. Any insight would be greatly appreciated.

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Hardware transcoding with Plex version 1.9.5.4339 on a Synology 216+

October 17, 2017, 3:22 am
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I have troubles with transcoding on the Synology 216+ with Plex version 1.9.5.4339. With Plex version 1.8.1.4140 and solution 1 from 'https://forums.plex.tv/discussion/277413/plex-media-server-hardware-transcoding-on-synology-ds216-ii/p1' I could check the box 'Use hardware acceleration when available' in the settings and the hardware transcoding works. In the newest version (1.9.5.4339) I'm missing the check box 'Use hardware acceleration when available' in the settings of Plex (see https://support.plex.tv/hc/en-us/articles/115002178853-Using-Hardware-Accelerated-Streaming). So the hardware transcoding doesn't work.

What do I miss?

Thanks for your help!

(Plexpass included)

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Mr Robot episode not showing up

October 17, 2017, 12:22 pm
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Hi,

I recently added the season premiere of Mr Robot season 3. It is currently My TV shows folder/Mr. Robot/Season 03/ S03e01.mkv. For some reason Plex scanner can't seem to pick it up. It's as if Plex didn"t detect anything within that folder.

Searching through the forums I see that last year or rather last season some people ran into the same problem. I tried a few things that seemed to have worked for them but it didn't prove successful.I tried to use the exact Plex naming scheme, to clean the bundles, to purge the tvdb plugin, to remove the files temporarily while I redownloaded the entire metadata for the library... But Plex can't seem to see these files.

Funnily enough if I change them to another name (say, the walking dead) they are then picked up although, of course, incorrectly matched.

If anyone has a way out of this I'd be glad to try it! Thanks in advance.

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How do I backup my Plex data (not media) on Synology NAS?

October 17, 2017, 6:52 pm
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I have previously had a system failure and had to set up my Plex from scratch. I would like to save all my data, including artwork and information that I have entered, in case I have to reload everything in the future or move to another NAS.

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buyers guide for PlexServer with Synology and hardware encoding

October 18, 2017, 1:14 am
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Hi!

I would like to replace my Synology DS216j with another Synology NAS. But this time I want to use Plex with HW Transcoding. Which one does this job for a resonable price? Does this work out-of-the-box with the latest plex version? Do I need a plex pass to use HW transcoding? Are many 4k movies with h265 a problem?

Or should I go with OSMC and a Vero 4K or the player in my TV with my old DS216j?

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DS216+II - 32bit or 64bit - 1.9.5

October 18, 2017, 12:00 pm
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Hi,

What version should i take for the new 1.9.5 i need to update manually but i see there is a new 64bit option.
Now i am not sure what to take.
DS 216+II

Thanks

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Synology releases WPA/WPA2 security patch 19-Oct-2017

October 19, 2017, 11:55 am
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19 - Oct - 2017

Version: 6.1.3-15152-8
(2017-10-18)
Important Note
The update is expected to be available for all regions within the next few days, although the time of release in each region may vary slightly.
This update will restart your Synology NAS.
Fixed Issues
Fixed multiple security vulnerabilities regarding WPA/WPA2 protocols for wireless connections (CVE-2017-13077, CVE-2017-13078, CVE-2017-13079, CVE-2017-13080, CVE-2017-13081, CVE-2017-13082, CVE-2017-13084, CVE-2017-13086, CVE-2017-13087, CVE-2017-13088).

This is important for those using WiFi in densely populated environments (lots of other WiFi SSIDs) where attack is possible.
It is a quick patch to install.

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Installing 1.9.4 Plex Server 64 bit on DS918+ running DSM 6.1.3

October 20, 2017, 1:52 am
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Hello,

Prelude
On previous occasions, when installing Plex server (PMS) on a new synology (DS411+ and DS2413+), I would install the Synology version of Plex, then take the latest installation file from Plex themselves. My reasoning was that Synology would have the best chance of getting the permissions correct.

However in on this occassion I went straight to the latest PMS and installed it straight onto my DS918+

So my Photo, Video and Music shares had already been setup.

The Plex user was added, however the installation process did not give Read/Write access to the above shares.

Question
1. Is this normal on a new installation of Plex on a Synology?
2. What other things should I check, to make sure that they have been setup correctly.

So I went and gave Plex read/write permissions for these folders, so I could scan them, that was as a user not at group level. Which allowed plex to see inside these specific shares.

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Problem after updated the last version of Plex/ can t clam my server !

October 20, 2017, 1:22 am
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Hi,

I have a Nas DSM 5.2. I just updated Plex, and now I can t claim the server anymore, I restart everything, routeur, internet, has, uninstall, re install, nothing work...

And it s weird because Plex still telling me that there is an updated to do, but the version is good, and I already did the update...

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How to backup my synology raid 10

October 20, 2017, 8:09 am
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I have a synology 1817+ with 6 x 4tb wd red drives with a total of 10.9tb available. I have about 7tb filled up. I am just wondering since raid is not a backup, what do you guys all do to back up this synology volume? It is just so much data I am confused how to back this up?

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