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Getting PLEX to run directly from Synology NAS

March 5, 2018, 8:12 am
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I have PLEX installed on 2 different computers (an iMac and a MacBookAir) with media library on Synology DS-418play, and all works well (streaming to AppleTV, to all iOS devices, to LG Smart TV app) as long as my NAS is mounted on whichever computer I'm serving the files from.

My problem comes when I install and launch PLEX from the DS-418play itself, and try to open it by selecting <http://my-NAS address:32400/web> ---- I always get "Safari can't open the page <my-NAS-address:32400/web> because Safari can't connect to the server "

I have manually installed the latest version of PLEX to my DS-418play, which is version 1.12.0 --- since Synology is a bit late in updating its package center with the latest PLEX offering. But even when I open this updated version of PLEX directly on my DS-418play, I get the same error message that Safari can't connect to the server .

So I'm just STUCK at this point.

(I can serve media files from my computer, grabbing source files from my Synology NAS, but I can't get the PLEX package to run from the Synology NAS itself.)

Where to go from here?

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ChuckPA and trumpy81

March 1, 2018, 7:30 pm
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You know I’ve been reading these forums for quite sometime and I just want to make sure that @trumpy81 and @ChuckPA get a pat on the back for all you guys do and the questions you painstakingly try to answer with no BS nonsense on this forum. I have made many descisions based on your comments and to this date, based on your comments, I have yet to make a mistake nor be able to solve a problem I’ve encountered.
I simply want to say THANK YOU!

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Plex on DSM Synology 412+ (both systems up to date) is not updating/finding newly added tv shows.

March 11, 2018, 1:28 pm
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Hello,

i have a DS412+ DSM-Version: DSM 6.1.5-15254 Update 1 and do run a plex media server 1.12.0.4829-6de959918
on it.

since last week (i guess after a few updates of many other applications.) it stopped adding newly added tvshows and movies to the server. even tho i do manually scan. stop and rerun the app and did shut down the whole system.

i am not sure what else to do so that plex finds the newly added tv shows and movies...

please halp..
merci

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Stuttering of video playback from DS918+

March 11, 2018, 2:47 pm
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I recently picked up a DS918+, set up Plex, and began ripping my library of Blu-rays. I am currently ripping the movies with MakeMKV and leaving them untouched. I am attempting to view the movies on the Plex web client and an Apple TV 4K. For both clients I am experiencing consistent stuttering on some titles, and I am unable to figure out what is the cause. I'm currently using PMS 1.12.0.4829, Plex Web 3.37.2, and the latest tvOS (11.2 I believe).

When streaming on the Apple TV, Plex reports the video is a direct stream, and audio is transcoding DCA to AC3. For Plex Web, it's direct stream video and transcoding DCA to AAC for audio. In both cases, the CPU utilization on the NAS is quite low; almost always <5%. This suggests, to me, that the video and audio stutter I'm experiencing are not due to a CPU bottleneck on the server.

Regarding the network, everything is wired together with gigabit cable, with a gigabit router and switch inbetween. I can transfer a 40 GB MKV from the machine running the Plex Web client to the NAS within a few minutes. I cannot easily run a speed test between the Apple TV and the NAS, but I am confident the network is not at fault here.

I downloaded the Plex server logs, but to be honest I'm not really sure what I'm looking for. I read in another thread here that this log line can sometimes be telling if the 'speed=' field is <1, but that's not the case here.

Mar 11, 2018 17:21:42.152 [0xf1511b40] DEBUG - Completed: [127.0.0.1:56510] 206 PUT /video/:/transcode/session/369F5CC2-E3C8-42B2-B553-063A42883DD7/b781d1f2-73b5-4afc-89d2-a5b3e6731393/progress?progress=52.8&size=-22&remaining=100&speed=19.9 (12 live) 1ms 342 bytes

Other than that, all of the information I've found so far by Googling seems to suggest this is an issue with either a lack of CPU power or a network bottleneck, but neither seems to be the case here. I have not yet attempted to re-encode these files; I'd really prefer to avoid it if I can. Not all titles are experiencing this behavior; some movies play just fine under the same conditions (direct stream video, transcode DCA to AC3/AAC audio). The two movies I've been primarily testing with today are both H.264 video and DTS audio. One plays fine and the other does not. Both are untouched rips from MakeMKV.

Any ideas? I'd be happy to provide more logs or any other info if that will help.

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Running Plex on Nas - Synology 918+ - videos no loading beyond 13%

February 28, 2018, 10:29 am
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Hi -

Initially raised this on the Roku side of the forums. I basically can't get 90% of my videos to play on Plex when from my NAS. Getting rather worried I've spent best part of a grand on equipment (incl drives) for something that won't work! Specifically bought for storage of movies, TV shows, music, to run on Plex, if I have to return this I need to know soonish...

Any help gratefully received. I initially thought it was a Roku issue as i couldn't find any that worked, however I have found one movie and one TV show that works - however they both work with he audio not in sync.

Please treat me as knowing less rather than more! New to the NAS set-up...

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Plex server stops working on synology nas

March 12, 2018, 4:46 am
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Can anyone please look in the log files .
I have no idea why my plex server service always stops working.
Sometimes i need to restart sometimes i can reactivate

Thank you

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'A problem has been detected with a core component of Plex Media Server' running on Synology NAS

March 12, 2018, 12:36 pm
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Thought I'd try Plex instead of using KODI for all my media needs and immediately on installation I get this message. This problem seems to have been around for a few years. Impressive! I have included a log file as requested. Maybe someone will let me know how to fix this

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Aspect ratio issue with x.265 media?

March 12, 2018, 1:03 pm
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I've had issues with some x.265 media and Plex for some time. Some movies are played in the wrong aspect ratio. Not entirely sure if it's Plex problem or Handbrake issues but VLC has no problems with the x.265 media I've tried so.
I've attached a short clip from a kids-movie where the problem appeared. It's encoded in both x.264 (problem-free) and x.265 (which is looking bad in Plex).
Hints?

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Get your Plex Media Server - cant find server

March 13, 2018, 12:38 am
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I reformatted volume to btrfs and I didn't make a backup of the old plex folder which was running for years without issues

Now it cant find the server.

I have tried all troubleshooting steps with uninstalling, deleting xml file and installing it onto volume2. All permission are fine

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DS216+ with HDhomerun extend for live TV and DVR?

March 13, 2018, 5:40 am
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I see mixed information on using a Synology DS216+ to record and stream live TV. Most say its not possible, others say with a HDhomerun extend (which does the transcoding) or a new release of DSM coming or both. I don't mind spending the money, (HDextend $173, plex pass $, NAS$$$. HD antenna 30-60) but I'm not clear if it will work? How do I validate before I buy all this stuff.

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Getting PLEX to run directly from Synology NAS

March 5, 2018, 8:12 am
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I have PLEX installed on 2 different computers (an iMac and a MacBookAir) with media library on Synology DS-418play, and all works well (streaming to AppleTV, to all iOS devices, to LG Smart TV app) as long as my NAS is mounted on whichever computer I'm serving the files from.

My problem comes when I install and launch PLEX from the DS-418play itself, and try to open it by selecting <http://my-NAS address:32400/web> ---- I always get "Safari can't open the page <my-NAS-address:32400/web> because Safari can't connect to the server "

I have manually installed the latest version of PLEX to my DS-418play, which is version 1.12.0 --- since Synology is a bit late in updating its package center with the latest PLEX offering. But even when I open this updated version of PLEX directly on my DS-418play, I get the same error message that Safari can't connect to the server .

So I'm just STUCK at this point.

(I can serve media files from my computer, grabbing source files from my Synology NAS, but I can't get the PLEX package to run from the Synology NAS itself.)

Where to go from here?

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Plex 1.12.0.4829 on Synology DS115j to Plex App on AppleTV 4: NOW everything has to be converted

March 13, 2018, 2:08 pm
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I've been able to play my content for some months until last server update with the above combination, when most (if not all) the movies on my NAS suddenly "became" unsupported and need to be converted (i.e. won't play, because the DS115j isn't powerful enough to convert them).
I also started getting the "your server isn't powerful enough" message when trying to play them from a computer (Macbook Pro Retina, High Sierra, Chrome). I've spent an hour trying to disable any kind of conversion and subtitle, but I had no luck. All of the content still works perfectly fine with Apple TV reading files from an SMB share with another road-cone app, hence I suppose the files still are supported by the Apple TV hw/sw.

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Synology DS414 capable of playing and recording live tv?

March 13, 2018, 5:06 pm
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I'm considering to buy a Plex Pass and use it for DVR. Is the Synology DS414 capable of playing and recording live tv? What minimum requirements does Plex ask for this?

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DS413, DMS 6.1.5 et plex defaut de compatibilite

March 14, 2018, 2:46 am
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bonjour j'ai un DS413 avec la derniere version DMS et plex ne fonctionne pas 'jai mis la version 0.9.16.6 mais elle n'ai pas en français quelqu'un a t il la solution

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How to add a server to my Plex interface?

March 14, 2018, 7:27 am
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I have a downloaded version of Plex running on 3 different computers: (1)an iMac; (2)a MacBookAir; (3)a Synology DS-418play.

But, on my Plex interface, only 2 of those 3 servers are available to select. The one representing the Synology NAS does not appear, even though Synology reports the status of the Plex Media Server as “running.”

What steps must I take to add the Synology NAS as a 3rd possible server to select from my Plex interface?

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Synology DS218+ or Play

March 14, 2018, 5:46 pm
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I have Plex installed on my Mac Mini and am looking to upgrade storage. I’m considering either the Synology DS218 Play or the DS218+.

Is the + overkill for my needs? I won’t be moving the server from the Mini.

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Plex Media Server won't start on my Synology NAS

August 21, 2017, 4:57 am
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Plex worked previously and upgraded my NAS. Plex worked fine under the old OS Version. Cannot get it to start. Keep getting a ERR_CONNECTION and cannot find page.
Opened all ports on Firewall and opened Port 32400 BOTH on my router. Did the same for other APPS and all work except for PMS.
Noticed there is no Plex Share after upgrading however.
Been all over researching this and trying to logon via localhost or by IP but no avail.

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Server scans keep getting stuck

March 15, 2018, 8:08 am
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Recently my server scans have been getting stuck, it's weird though as it is not every time which makes me think it is not a corrupt file or anything but is a completely different cause.
Right now my music library scan is stuck, I have not added any new music for a week or so and it had been scanning fine for a while.
I have looked through the attached logs and there is some behaviour that seems strange is the Plex Media Server 2 log file.
Basically the libraries had been scanning every 15-30 mins or so and then suddenly the scan seem to stop actually doing anything at around Mar 14, 2018 23:17:16.619 and then all subsequent scans seem to say 'Library Updater: Section 2 is already being updated.' and it never seems to recover.

Once this happens at the moment the only way I have been able to fix it is by restarting my NAS completely. Stopping the Plex process doesn't seem to actually stop the process at all, presumably because some scan is busy doing something, so restarting is the only way to get it to stop.

Any ideas? Some help would be greatly appreciated as this is causing me much frustration at the moment!
Thanks :)

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Not any updates about armv8 support yet??

March 15, 2018, 4:34 pm
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Hi!
We are many users who ask for Plex support for the armv8 (Synology Ds218Play for example).
Since November there is no news?
There is NO approximate date?
Can you confirm at least that we will have Plex soon?

Thanks....

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Moving PLEX Data folder

March 15, 2018, 9:29 pm
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I'd like to Move just my Data (Media art + meta data) => volume 3
Media is on volume 2
Leaving the Flex Binaries in place => volume 1
G

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